• Report: #251678

Complaint Review: On Rebate.com

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  • Submitted: Friday, June 01, 2007
  • Last Posting: Monday, June 04, 2007
  • Reported By:Russia Ohio
On Rebate.com
PO Box 440588, Miami Florida Florida 33144 U.S.A.

On Rebate.com totally unresponsive fraudulent and dishonest Miami Florida


1Author 0Consumer 1Employee/Owner

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Listed below is the exact word for word email message I received after applying online for a rebate on an I-inc Hanns computer monitor purchased through Tiger Direct.

After numerous attempts (5 or 6) to contact onrebate via phone or email I have received no response or check from the company. As you can see evry step was apporved online by on rebate and the payment was supposedly sent on 11/25/06. When and where was the rebate sent?I expect a prompt response from Mr. Bill Gollan CEO of On rebate. I will take this as far as necessary to get my money or expose them for the disreputable frauds they are.

Welcome back Tom ***!
Here’s your Rebate status information for:
Offer Number: TD-3421
Rebate Reward:

Details: I-inc by Hanns-G CY-199DPB 19in 1280x1024 8ms DVI Black LCD Monitor
Manufacturer: Hanns•G
Pay Type: Pay Pal
For Purchases between 10/01/2006 and 10/31/2006
Maximum 1 per household
Postmark by 11/02/2006
Rebate Tracking Number: YMBW6BW6SRDCXMWR
Status Date/Time
User applied for OnRebate 10/12/2006 8:45:04 PM
Email was sent for Confirmation 10/12/2006 8:45:04 PM
Email was confirmed by the user 10/13/2006 8:06:05 AM
Printed out the rebate registration, awaiting receipt of documentation 10/13/2006 8:06:16 AM

The Rebate was accepted 10/19/2006 3:31:52 PM
Payment Sent 11/25/2006 12:54:45 PM
Print Your Rebate

Tom
Russia, Ohio
U.S.A.

This report was posted on Ripoff Report on 6/1/2007 11:33:06 AM and is a permanent record located here: http://www.ripoffreport.com/con-artists/on-rebate-com/on-rebate-com-totally-unrespon-ywf57.htm.

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REBUTTALS & REPLIES:
1Author 0Consumer 1Employee/Owner
Updates & Rebuttals

#1 Employee

Help with your rebate

AUTHOR: Alex - Miami (U.S.A.)

Dear Customer:

We apologize for any inconvenience you may have experienced, and if the issue has not yet been resolved, I would be glad to assist you. The rebate information you have posted has been forwarded to a corresponding agent for review. We look forward to achieving a resolution for you as promptly as possible.

Sincerely,

Alex
Tiger Direct Customer Service
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