• Report: #559493

Complaint Review: Prousses

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  • Submitted: Sunday, January 24, 2010
  • Posted: Sunday, January 24, 2010
  • Reported By: S.B.K — san jose California United States of America
Prousses
Internet United States of America

Prousses prousses.com Returned an item, and she never fully refunded me as promised on their return policy on their website. Internet


1Author 0Consumer 0Employee/Owner

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When I tried purchasing something through the online business called Prousses at http://www.prousses.com/ and I returned the dress he did not refund me my money as promised on his website's exchange and returns policy which states: We want everyone to be happy with their purchase, if for some reason you’re not here are the following steps. We must be contacted within 3 days of you receiving your purchase and all items must be sent back within 7 days of receipt of order. If you do not Contact Us or the item is not returned within 7 days there will be no credit given.You must email for a RPO number this must be noted on the outside of the box. Your item will be accepted back for a 100% store credit towards future purchases. *You are responsible for the shipping charges when sending the item back to us. I do not recommend that you do business with Prousses because they are complete hypocrites of the services they promise. Do not allow yourself to be cheated. I contacted PayPal about this matter and filed a complaint. He told PayPal that he would agree to pay back my money, but only paid me about $50 out of about $600 and said that he would refuse to pay the rest. I have also filed a complaint with BetterBusinessBureau and online FBI, but I have not seen any money yet and it has been 3 months.

This report was posted on Ripoff Report on 1/24/2010 10:26:05 PM and is a permanent record located here: http://www.ripoffreport.com/consignment-stores/prousses/prousses-www-prousses-com-retu-9a259.htm. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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