Report: #565039

Complaint Review: AMERICAN LOSS MITIGATION CONSORTIUM INC

Submitted: Friday, February 05, 2010
Last Posting: Friday, January 27, 2012
Reported By: Bobby Hawkins — Marietta Georgia United States of America

AMERICAN LOSS MITIGATION CONSORTIUM INC

12610 PATRICK HENRY DRIVE Internet United States of America

Phone: 7575967300
Web: www.lossmitigationcareers.com
Category: Services

AMERICAN LOSS MITIGATION CONSORTIUM INC ALMC DO NOT TRUST THIS COMPANY !!!! Internet

*UPDATE Employee: Misdirected Customer Complaint

1Author 1Consumer 2Employee/Owner

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I hired this company to handle loan modification underwriting for my clients. I found after working with them for about two months I started asking question of management ( Christy Sasser ) and all I got from her was defensiveness or hostility. Now, the reason I had to talk to Christy Sasser at all, is because Dan Schultz disappears when you start to asking anything about services or cost. This is not a company to be trusted. They tout that they have all of these connections with banks, government agencies, etc. Don't believe it. They helped none of our clients. They hide be hide the fact that your clients only know to complain to you. They will steal your clients money!!!

This report was posted on Ripoff Report on 2/5/2010 1:33:47 PM and is a permanent record located here: http://www.ripoffreport.com/consumer-services/american-loss-mitiga/american-loss-mitigation-conso-82998.htm. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:

1Author 1Consumer 2Employee/Owner

Updates & Rebuttals

#1 Consumer Comment

I was ripped off Read my report too

AUTHOR: Theresa G Burbank CA - Burbank (USA)

SUBMITTED: Monday, February 15, 2010

I was also using an outside broker who recommended this company.

They did not pay my broker as was agreed and so he charged us the fees that they did not pay him. They also charged overage fees, because it took over 90 days to get our "trial modification". ALMA caused the delays, which they then charged us for. I was told this by my bank.

We also did not get a modification. As of today, our status is that we have been denied for the modification that ALMA applied for on our behalf, with Chase.

We are desperate and are now seeking help through NACA, which is a consumer advocacy group, to help us with our loan situation and attempt to keep our house.

Read my own report about this company if you want details of how they conducted their business with us.

Theresa G, from Burbank CA

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#2 Employee

False Complaint - Non Business Educated Individual

AUTHOR: American Loss Mitigation Consortium - Newport News (United States of America)

SUBMITTED: Friday, January 27, 2012

Please allow this letter to serve as rebuttal that was originally posted in 2010.

ALMC was able to identify the “consumer” as Atlanta Loan Modification Center, The Tax Team, LLC or
LoanModificationsofAtlanta.com operated by Bobby J. Hawkins and located at 1650 Roswell Road Marietta, GA 30062.

Upon entering into contract with ALMC Mr. Hawkins claimed to be both a licensed mortgage broker and registered with
FINRA. We are not able to locate any record or proof of this.

We have experienced issues with this agency from having trouble understanding how to work their website and email
(which a professional company should already possess the skills to do) to not understanding the intensive training support provided to them.

Mr. Hawkins behaved rudely on several occasions only to apologize for his actions later on.

His agency was terminated upon verbal threats to our loss mitigation manager, Christy Sasser. Her position with ALMC is to handle loss mitigation administrative issues. Dan Schultz does not “disappear” when questions are asked. The questions and concerns are handled by management as any company would be set up. Mr. Hawkins threatening manner was handled assertively as our agency does not accept this kind of behavior toward its staff.

This company’s clients did receive results. The issues seem to be stemming from the inability to comprehend the process of submitting cases and resistance in following his contract. We worked very hard to provide adequate support to this company to ensure their success.

Unfortunately, they were not able to grasp the concept of properly handling their cases and provide proper counsel to their clients.

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#3 Employee