Conservice Utility Services rip off Logan Utah

currently I am renting an apartment in atlanta and conservice is responsible for billing water and sewage I pay my account through leasing office for last three months but prior to that I paid conservice directly via check or debit i went to pay rent for october and leasing office says conservice says I owe 1590.00 they are unable to find any of my payments or records that i made to them directly I live in a one bedroom apartment and I do not expect large bills for water but I have proof of some payments but not all and they are unable to recover any records of payments I dont understand why a business would not keep records unless they are scamming people

Candace
atlanta, Georgia
U.S.A.