H&R Block - Ethan Harrington Manager - Professional Liability One H&R Block Way Kansas City, Missouri Tel. 816.854.4205 Fax 816.802.1047 eharrington@hrblock.com H&RBlock POC Guarantee? What a rip off! Kansas City, Kansas

My husband and I trusted the H&R Block staff to handle this for us, only to find that we NOW owe nearly $8000 in taxes for last year's return, as a result of the gross negligence of their employee

She entered in mortgage property interest figure of $12k x 3 times and real estate taxes of $2,000 x 2 times for Adjustment total of $8000!!

We rec'd Peace of Mind Guarantee amount of $5000 (the max) and $400 prep fee refund (as we were certainly NOT satisfied). We are entitled to receive the remaining $3000 we will MAKE H&R Block pay  -this is covered under E&O insurance

Either we get a check for $3000 and we will leave this alone -otherwise we are filing a lawsuit against H&R Block