• Report: #465352

Complaint Review: HughesNet

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  • Submitted: Friday, June 26, 2009
  • Last Posting: Saturday, June 27, 2009
  • Reported By: — Grants New Mexico
HughesNet
www.HughesNet.com Grants New Mexico 87020 U.S.A.

HughesNet Total misrepresentation of Broadband High Speed Internet service. Cost amount not same as agreed upon Grants New Mexico


1Author 1Consumer 0Employee/Owner

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I just had the HughesNet service put in yesterday. Shortly after usage, the service became extremely slow; I was told this was because of the Fairness Usage Doctrine.

I have worked at a Teleport station for the last 8 years with between 25 - 30 T1's & T3's connections to service our customers. Never once have we had complaints against our Broadband services by any of the vessels we provided internet and phone services.

I haven't had this slow of service since I had dialup service 13 years ago and, to be hones, the dial up service was faster!

My advice to anyone considering HughesNet for an ISP ...DON'T!!! It will be a waste of your money, your time, and your efforts!

Better to try comcast or att uverse if they are available to your area.

Catriona ****
Grants, New Mexico
U.S.A.

This report was posted on Ripoff Report on 6/26/2009 3:45:19 PM and is a permanent record located here: http://www.ripoffreport.com/consumer-services/hughesnet/hughesnet-total-misrepresentat-79648.htm.

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#1 Consumer Comment

They got me too!

AUTHOR: Dontbefooledbyhughes - Neosho (U.S.A.)

SUBMITTED: Saturday, June 27, 2009

I've had it for 30 days and it's infact a ripoff. They also ignore any attempts at cancelling service and don't honor their "30 day satisfaction guarantee" either. If you gave them a debit card for recurring payments call your bank asap and have all xactions by them halted or they'll nail you for fees you never authorized. A good computer with updated virus protection and a dial up modem is just as good if not better, and ALOT cheaper!
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