• Report: #279342

Complaint Review: InksOutlet.com

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  • Submitted: Wednesday, October 17, 2007
  • Last Posting: Friday, January 04, 2008
  • Reported By:Redding California
InksOutlet.com
1210 First Street Gilroy California 95020 U.S.A.

InksOutlet.com Charged my credit card for whole amount of order, but only sent part of it Gilroy California


2Author 0Consumer 0Employee/Owner

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I placed my order with them in September. They sent part of it, charged my whole order to my credit card.

I waited a couple of weeks for the rest to show up, but so far it has not. I called their toll free number and it does not work. I have called their regular number and you get a recording saying that you are customer number one, and that the wait will be 3 minutes, but they never get back to you.

I emailed them many times, but no answer to any of them. I even sent them a fax with my order, with their handwriting on it saying that the rest of the order will be sent soon.

I would suggest not dealing with this company. They will rip you off.

Mary
Redding, California
U.S.A.

This report was posted on Ripoff Report on 10/17/2007 2:01:34 PM and is a permanent record located here: http://www.ripoffreport.com/consumer-services/inksoutlet-com/inksoutlet-com-charged-my-cred-854wa.htm.

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#1 Update By Author

InksOutlet.com Gilroy, CA Made good on my order of September 2007

AUTHOR: Maryinredding - Redding (U.S.A.)

Just for a fluke attempt, I emailed the InksOutlet.com on January 1st about my missing order. To my surprise, I received a immediate reply. They thought that it had been sent in September. I emailed them back a copy of the receipt that I had received saying that it was on backorder. I then received a response saying that they were sending the missing cartridges. Today, January 4th, I received the missing cartridges. Maybe some of you should contact them again and see if they respond to you.

I was TOTALLY surprised after trying to contact them for at least 3 months with no reply. They now have a non toll free number which is different than the one they had before so maybe they answer that one now. Give it a try.
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