• Report: #833715

Complaint Review: RealtyStore.com

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  • Submitted: Friday, February 03, 2012
  • Last Posting: Tuesday, March 20, 2012
  • Reported By: xam — Shippensburg Pennsylvania United States of America
RealtyStore.com
Internet United States of America

RealtyStore.com credit card charged then no way to cancel services Internet

*UPDATE Employee: @xam: Have you tried CALLING?


1Author 0Consumer 1Employee/Owner

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RealtyStore charged my credi card for the first month services, then my password did not work anymore - so there was no way to cancel the automatic monthly charge.  Numerous requests to email me my password went unanswered.  I finally canceled my credit card.  Effective way to run a scam!

This report was posted on Ripoff Report on 2/3/2012 10:27:13 PM and is a permanent record located here: http://www.ripoffreport.com/consumer-services/realtystore-com/realtystore-com-credit-card-c-db07f.htm. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
1Author 0Consumer 1Employee/Owner
Updates & Rebuttals

#1 Employee

@xam: Have you tried CALLING?

AUTHOR: Andrew Goodwin - Goleta (USA)

SUBMITTED: Tuesday, March 20, 2012

Xam:
We have a full customer service department (based in CA, USA) that helps our customers 7 days a week during business hours. Have you even tried calling us? I don't believe it's fair for you to come to a third-party website and mudsling before you've at least spoken to us and given us an opportunity to address your concerns.
It sounds like you forgot your password. We never change a customer's log-in information! Just call us and we'll help you.
Sincerely,
Andrew
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