On July 4th my family and I went to speedway to get gas and other goods. While I was putting gas in the Van my daughter and son went in to pay. My daughter came out and said they will not sell her the cigarettes.
I went inside to get the cigarettes for my daughter and was told that they will not sell them to me. I ask why, and they replied "Because you're with them." Then I replied "Them, happeneds to be my family and be carfull how you talk about them."
When I asked for Corporate's number Robert Reed and Stephanie refused to give it to me and told me no. So I ask for the Manager and was told "no". Robert Reed and Stephanie told my daughter that store policy says that they can't sell cigarettes when some one is with a miner.
I told Robert Reed and Stephanie that I was 63 years old and was still told that they won't give me any cigarettes. I went to another Speedway gas station and asked if they had such a policy and was told "no". I went to a Go-Mart gas station and they never heard of a policy like that.
I went to a 7/11 and was told they never heard of such a policy. These stores can't even understand why Stephanie and Robert Reed could even lie like that to people. Everybody I talk to says that there is no reason why this store should treat customers this way.
My daughter always puts her ID on the counter before asking for Cigarettes. We never had a problem before. When I looked into the policy I fount that there is no such policy.
I tried so hard to find out why my family was targeted for a discriminative act such as this. I cannot for the sake of God have any idea why they would do this to us. We were every good customers and never had or gave speedway any problems.
The next day I called the store and got the manager. I told him what happened and he offered me a cup of coffee to solve the problem. I asked him his name he said he can't give it to me because of Homeland Security.
I asked him what the hell are you talking about? He said, "Homeland Security will not let us give out our names for security reasons. They will not let us give out corporate's number or our address".
What I did is talk to some one and got his name. It's Jeremy Hicks and the District Manager at this time is Jason Hunt. He refuse to even talk about it or look into it.
I wrote to Customer Service and got a brush off letter from Jennifer Newman. Never heard from anyone again about this situation. My childern and I felt so belittled, disrespected and discriminated against and had no idea why.
Now Speedway wants YouTube to take my videos off because everyone is starting to look at them and is asking a lot of questions about the store. I was given 48 hours to re-do the videos or take them off.