• Report: #277443

Complaint Review: BMG Music Services

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  • Submitted: Saturday, October 06, 2007
  • Posted: Saturday, October 06, 2007
  • Reported By:Kearneysville West Virginia
BMG Music Services
PO Box 1958, Indianapolis, IN 46291-0010 Nationwide U.S.A.

BMG Music Services/Columbia House/Sony Music (same Entity)BMG Music Services BMG hijacked, electronically, a check I had written to another creditor. No returned check, so no proof. Indianapolis Indiana


1Author 0Consumer 0Employee/Owner

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Earlier this year, I made the mistake of becoming a member of Columbia House DVD club. The lure was 4 free DVD's. Once a member, I bought 3 over-priced DVD's. Columbia House, whose parent company is BMG, kept bombarding me, constantly, with DVD packets. This is a trick designed to make it easy for members to forgot deadline dates. If you forget to return a "no" reply re: the DVD-of-the Month is automatically sent.

In trying call them (my emails went unanswered), BMG/Columbia House blatantly discouraged contact with a customer representative, or anybody, with an automated phone service that merely repeats itself re: ordering, canceling a monthly DVD, or membership. No information given. No further contact.

I returned a defective CD for a replacement. BMG/Columbia House sent a replacement then billed me for BOTH DVD's. I paid for the replacement only. Even so, BMG/Columbia House continued to send billing notices for a bogus delinquent payment, i.e., the returned DVD for the amount of $46.44. I ignored them.

Finally, during the week of Oct 1, BMG somehow managed to hijack, electronically, the check I had written to another creditor for the EXACT same amount. When I tried to access a copy of the check through online banking, I was unable to do so.

When I called my bank, they said electronic withdrawal s were a common, business procedure. I knew this. I now knew, also, how a crooked company could abuse electronic withdrawals.

My bank informed me, as well, that I could not access the check to PROVE it had been hijacked. However, the check is recorded as having cashed by BMG rather than by the creditor I knew I had written the check to.

Yesterday, Oct. 5, I recieved a notice of delinquent payment from the aforementioned creditor, for the amont due: $46.44.

That is how I got ripped-off by BMG/Columbia House, aka, corporater crooks.

Edward
Kearneysville, West Virginia
U.S.A.

This report was posted on Ripoff Report on 10/6/2007 11:52:24 AM and is a permanent record located here: http://www.ripoffreport.com/corrupt-companies/bmg-music-services/bmg-music-services-columbia-ho-fafxd.htm.

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