CMS MAGAZINE, MOS MAGAZINE, CONSUMER MEDIA SERVICES Suggestions for all those RIPPED OFF by THIS SLEAZY COMPANY Atlanta Georgia

I have seen may people as myself have been ripped off by this "so called " company and I have a few suggestions for all of you. First of all, I filed a complaint with the Better Business Bureau and I suggest you all do the same as well.It states on the BBB website to email Clay Hurst Customer Contact: Mr. Clay Hurst Director of Compliance churst@cmsmags.com -with any disputes (this is the 1st step.) or fax him: (770) 988-3188. FLOOD his email with complaints. Give him 48 hours to resond nd if he does not(which he won't) then put in a formal complaint to the BBB, action will be taken at ths point.

This can not go on!! Take a look at the following information on the BBB website about this "company" ( I hate using that word because it is not realy a comapny, it is a SCAM BUSINESS. If you do go to the BBB site, you can read up more on them. And to any employee who does rebutle, i think the numbers below say something.
:
Closed Complaints

Number of complaints processed by the BBB in last 36 Months: 1101

Number of complaints processed by the BBB in last 12 months: 527

Complaints Concerned

Sales Issues: 55

Outcome of all complaints -

Resolved: 54; Company made good faith effort to

Resolve: 1

Delivery Issues: 23

Outcome of all complaints -

Resolved: 21; Company made good faith effort to

Resolve: 2

Product Quality Issues: 1

Outcome of the complaint -

Resolved: 1

Refund or Exchange Issues: 133

Outcome of all complaints -

Resolved: 129; Company made good faith effort to

Resolve: 4

Contract Issues: 17

Outcome of all complaints -

Resolved: 16; Company made good faith effort to

Resolve: 1

Customer Service Issues: 119

Outcome of all complaints -

Resolved: 116; Unresolved: 1; Company made

good faith effort to Resolve: 2

Credit or Billing Issues: 753

Outcome of all complaints -

Resolved: 737; Delayed Resolution: 2; Company made good faith effort to Resolve: 14

I also made a formal complaint to the FTC and they got back to me in 24 hours with a complaint number. Good luck all.Don't let them get away with this!!

Risa
Oceanside, New York