• Report: #65514

Complaint Review: Excel Telecommunications/ Paging

Featured Ripoff Reports

Past Featured Reports

Ripoff Report Corporate Advocacy Program
Help support Ripoff Report. Donate today.
Ripoff Reports Legal Ads

Ripoff Report Legal Directory

Thank You

Read how Ripoff Report saves consumers millions.

  • Submitted: Saturday, August 09, 2003
  • Last Posting: Monday, August 11, 2003
  • Reported By: — vallejo California
Excel Telecommunications/ Paging
P.O. Box 78549 Phoenix Arizona 85062-8549 U.S.A.

Excel Telecommunications/ Paging ripoff, did not send written contract/ terms & agreement/ overcharging, unstisfactory service Phoenix Arizona


1Author 1Consumer 0Employee/Owner

Respond to this Report

  • Respond to this report!
    What's this?
  • Also a victim?
    What's this?
  • Arbitrate
    Set The Record Straight!
  • Repair Your Reputation
    ...the right way!
    Corporate Advocacy Program
I had ordered 2 two-way pagers over the phone. They charged me $187.38 full payment for 2 pagers which I paid with with a credit card.

The service, they said is $17.95 per month per pager plus tax. I agreed to that and only that which I would pay monthly. I am now being charged my regular monthly payment, tax, and on top of that, a monthly installment fee which I never agreed to pay & which I don't even know what it is for.

Representatives I have spoken to said that I have 3 more monthly installments of $10.82 per pager. They have said that this was included in the contract which thay have never sent me a copy of. I have called them twice asking for an explanation about this and nobody has ever given me a clear explantion & I still haven't received the copy of the terms & agreement that I have requested.

I need to get out of this contract or they should do something about this. Something definitely needs to be done to correct this erroneous business practice.

Rho
Vallejo, California
U.S.A.

This report was posted on Ripoff Report on 8/9/2003 10:49:42 PM and is a permanent record located here: http://www.ripoffreport.com/corrupt-companies/excel-telecommunicat/excel-telecommunications-pagi-m3582.htm.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.

Click Here to read other Ripoff Reports on Excel Telecommunications Paging

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
Arbitrate
Remove Reports?
No! Better yet! Arbitrate to set the record straight!
REBUTTALS & REPLIES:
1Author 1Consumer 0Employee/Owner
Updates & Rebuttals

#1 Consumer Suggestion

Do they still have access to your credit card account?

AUTHOR: Jacqueline - Hammond (U.S.A.)

SUBMITTED: Sunday, August 10, 2003

It is unclear as to whether or not you want to stay with them, but one way to get a responce is to cancel or change the account number on your credit card. Hopefully they don't have any of your other account numbers. Let them have their little fit.

When they are blocked off from that money, maybe you'll find that contract in the mail.

No feasible decision can be made without knowing your Terms of Aggreements or any other contractural requirements.

They should define and itemized all that you are being billed for, IF this is a part of the contract. You won't know much about how to get out of this, until then.

In addition, these contracts are not just mass produced. It all depends on your purchased monthly package, which can vary, and your calling area. The only other customers who might have the same would be in your area. Even so, it can still vary, based on your credit history and qualifications.

Hope it works out.
Respond to this report!
What's this?
Ripoff Report Verified Safe

Advertisers above have met our
strict standards for business conduct.

Ripoff Report Legal Directory