• Report: #311714

Complaint Review: GC Services And United Student Aid Funds - Sallie Mae

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  • Submitted: Sunday, February 24, 2008
  • Last Posting: Wednesday, April 13, 2011
  • Reported By:Lima Ohio
GC Services And United Student Aid Funds - Sallie Mae
4777 Hilton Corp. Dr Columbus Ohio 43232 U.S.A.

GC Services And United Student Aid Funds - Sallie Mae Fake Wage Withholding Notice??? From GC SERVICES on USAFunds Letterhead Columbus Ohio

*Consumer Comment: lies


6Author 12Consumer 1Employee/Owner

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I recently received a notice of a wage withholding hearing from GC Services after refusing to pay the ridiculous amount they asked me to pay to them, to get my Student Loan out of default. I also explained that I was in the process of consolidating this loan with Direct Loans.

I was told several non-truths, as I had done the research on my rights before hand. I actually initiated the call to GC Services, as I did not know who kept calling me every day of the week and weekend at all hours of the day and night. Only the name of the company and a reference number and phone number were given on my voice mail, nothing in reference as to what the call was about.

Once I found out (reverse number search), I called them and gave them my financial situation in detail (I wish I hadn't done that). I was TOLD how much I would have to pay to get the loan current.

I again, explained that I was in the process of getting a Direct Consolidation Loan and it would be approved, as I already have a current one with the same lender. GC Services said I was not allowed to do this and since I refused payment they were going to garnish my wages. Their last statement was "Do the Math." I told them I was not refusing to pay; I simply could not pay the amount they were asking for, as I would not be able to have food, medication, or the basic necessities of life.

Approximately three days later, I received what looks like a Fake Garnishment Notice on USAFunds Letterhead. Upon contacting USAFunds, they said they were not aware of any such hearing. When I contacted GC Services to tell them this, they called the contact person at USAFunds a "pee-on that didn't know anything." The harassment by phone from GC Services continued for about 20 minutes.

I do find it odd that I received this notice just three days after refusing to pay them the ridiculous amount they asked for. Again as a reminder, I told them I was not refusing to pay, just refusing to pay that much. Again, their answer again was they were going to report me to USAGroup and that I could expect 16% of my net wages to be withheld very soon and that 99% of all Garnishment Hearings are in favor of GC Services.

In addition to calling USA Group aka Sallie Mae, I also contacted the US Department of Education Ombudsman and Direct Loans. I have been given about twelve different answers to one simple question.

Oh in addition, until receiving this Garnishment Notice, I had not received one piece of mail from GC Services and my address had been current with the US Department of Education on a constant basis.

In addition, they have contacted my employer and my relatives regarding this debt and after reading the FDCPA, I believe they have violated just about every statute.

I need to know if anyone has gotten a fake or false letter such as this. From what I have read, GC Services has been sued several times in Federal Court (I believe at least one was a class action) for using another company’s letterhead for their own purposes.

Please advise if you can as soon as possible. I retained the services of my counsel (friend of mine) at the last moment and would like to know of anyone else that has had this experience and what the next suggestion/move might be.

And please GC Services, caution to you. Be careful with your retort on this site if you choose to do so, as it only fuels the fire you have lit. In other words, IP addresses can be tracked and I don't have a problem with suing you in a court of law as an individual, not a representative of a company.

Thank you fellow borrowers and shame on the others and you know who you are.

Monica
Lima, Ohio
U.S.A.

This report was posted on Ripoff Report on 2/24/2008 11:17:13 PM and is a permanent record located here: http://www.ripoffreport.com/corrupt-companies/gc-services-and-unit/gc-services-and-united-student-a545q.htm. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
6Author 12Consumer 1Employee/Owner
Updates & Rebuttals

#1 Consumer Comment

I know that you are talking about.

AUTHOR: B - Apollo (U.S.A.)

I received a call from them back in december 2007, telling me that they were going to garnish my wages! I have been paying! Yes! I have been paying. I was told today that I can still pay the amount that I have been paying on top of the garnishment. When I told her that I did not argee she started yelling at me and then put her "boss" on the phone who could not understand why I was disagreeing. They also have the line that we sent you a letter and you did not respond. They did not send the letter. I have contacted a lawyer myself. Thank you for your post, because this will help me with my case. I am not the ony one they are trying to play games with.
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#2 Update By Author

GC Services And United Student Aid Funds - Sallie Mae corruption proven

AUTHOR: Lucy - Princeton (U.S.A.)

I cannot get into specific details (legal reasons) but thank you B for helping me as well with your report. I am still so worn out from the entire event that I have yet to secure legal representation regarding this matter. However, the FTC has my complaint and I have all my phone records, names, times, etc.

Recently, Direct Loans sent me some paperwork that was a duplicate of what I had received and filled out two weeks previous. Only this time, the paperwork indicated that I would be in serious financial peril if I chose this option (a Direct Loan). When I contacted Direct Loans, they said, You received this from us?

I have even more fuel to add to my fire now. If I find out that this is indeed paperwork from GC Services and not Direct Loans, wow what a case I will have. I find it odd that the paperwork said almost the exact same thing that GC Services said to me over the phone several weeks ago.

In addition, this would not be the first time that GC Services has misrepresented their selves as being the Federal Government. Do some research on Google and you will find a class action suite against GC Services for using Department of Education Letterhead to collect on loans.

I have two years to get this done per the statute of limitations. I wont forget what they did to me.

Thanks again B. In addition, please if possible keep up updated on the progress of your situation.
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#3 Consumer Comment

Don't let'em have it! Get 'Em

AUTHOR: B - Apollo (U.S.A.)

Wow! I feel refreshed thanks for responding. I thank god that I keep good records today they received a very nasty letter from my attroney and from me. I am also going ot file witht he FTC because they are a third party bill collector. I will keep you posted of the new lies they tell. Good luck! B.
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#4 Update By Author

Thank you B!

AUTHOR: Monica - Princeton (U.S.A.)

Every time I read about them, I get angry all over again. I don't know how these people sleep at night. Even if I were destitute, I would not take a job doing what they do.

I am still recovering from this as I mentioned in my earlier posts. At least I think I mentioned this. I had hours upon hours of phone calls and arguments. I feel sorry for the folks that don't do their research and realize that this is pure intimidation and that GC Services is breaking the law.

I am not done yet. Yes, it would be easier to let it go and chalk it up to experience, but I am doing this for all of us. In addition, I thank you B, for doing the same. You are a trooper.

I wish there was some way we could make direct contact so we could actually say what was going on without fear of repercussion. I would love to hear everything and would love to tell you everything.

Hang in there and please keep me and all of us posted on your PROGRESS!

My best regards to you and again THANK YOU!
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#5 Consumer Comment

You are so Welcome.

AUTHOR: B - Apollo (U.S.A.)

I wish we could keep in contact also, because I really don't care if they know my e-mail address. Let them harass me via e-mail and I will sue them. But what we can do is set up a time to meet every week via ROP and check each other's progress. Or what I can do is give you all the name of my law firm and let my atrroney know that you will be contacting him and we can exchange this way. I think my attroney would be willing to do this.

Ed you need to set up something on the web site that allow folks to share this type of infomration and still give you the credit. Coming to ROR is a good thing however we get stymied when we can't share. I know your reason however, I think I should be able to make the choice of who gets my inofrmation. Just a suggestion.

Good Luck! Good Luck! good Luck!

GC Services is just upset because none of my payments will be to their credit. Did I fall out ofmy payment plan yes. However, I began repaying the Department of Education on my own without their help. This is why they are upset.

Fight! Fight! Fight! Win! Win! Win!
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#6 Update By Author

GC Services and a HUGE Thanx You to 'B' and Ripoff Report!

AUTHOR: Monica - Lima (U.S.A.)

Let's get in touch 'B'. I need your help and I am hoping the information I can share with you, (which is much more detailed than what I have detailed here); will be of use to you. I am not sure but I believe your attorney will find what I have quite useful. In addition to the volumes of research, I have done on GC Services and the Federal Cases that have been filed against them.

Thanks again so much. You are an inspiration!

And thank you Ripoff Report, you are invaluable!
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#7 Consumer Comment

GC Services and the lie continues

AUTHOR: B - Apollo (U.S.A.)

Monica, do your thing! Remeber to keep all documents including the envelopes . What I have found is that keep an outside journal with a time line, this way when it comes down to it, you have a concise document and can say your piece, witut gong through a volume of files.

I really don't think that GC services wants anyone else looking at their files and as I told them, I really don't have to win, but as long as some one else is looking at my file, they can see your inconsistencies.

Let me explain to them I fell out of the program in July 07, so accordng to the rules my wages should have been garnished last year. This year I start paying agin in January and in February I receive a notice to have my wages garnished. Does not make sense.

When asked why the governement did not reject my payment she was stuck for answers. Again, lies, lies. She tried to get me to stop paying, I told her that I would continue to pay.

Fight! Fight! Fight! Win! Win! Win!

Peace
B

FTC 531096-00018
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#8 Update By Author

GC SERVICES - I'm with ya 'B'

AUTHOR: Monica - Lima (U.S.A.)

Personally 'B', I think I/we have a good case. I have a folder four inches thick with correspondence, including envelopes, etc. I also have about three thousand links to similiar situations with GC Services (not an exaggeration) and phone records of all the calls in print, in addition to who or whom called, what they said, etc. I also have a report filed with the FTC which advised me of my rights to sue and receive compensation. I should have never been drug through the 'mill' as 'they' did.

Then there is the FDPCA.

http://www.ftc.gov/bcp/edu/pubs/consumer/credit/cre27.pdf

or

http://www.ftc.gov/os/statutes/fdcpajump.shtm

I can check off almost every one of the items listed that they didn't comply with and have proof to boot.

So, after what they put me through, including the fact that my ulcer has returned, I WANT COMPENSATION AND THEM TO GO OUT OF BUSINESS.

I also informed Sallie Mae aka United Student Aid Funds that they were also accountable as they hired this company to harass me. I suggested they find another more suitable collection company before they get sued as well.

My comments were taken very seriously. I cannot get into how and why at this time.

I do thank you B. You have been a tremendous help. I wish the best of luck to you and please keep us updated. I promise to do the same.
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#9 Consumer Comment

Way to go girl

AUTHOR: B - Apollo (U.S.A.)

Number never let anybody give you an ulcer or frustrate you. Your philosphy should be..."You will be the one crying, frustrated, angry, etc..." after attempting to mess with me of my rights. If they can get you upset in any way they will use your weakness agains you. Never give your power away like that. I have some more information for you lookup the FTC number I gave you in the last message.

Do your stuff!

Peace B.
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#10 Update By Author

Thanks again 'B'

AUTHOR: Monica - Lima (U.S.A.)

I have been busy putting my 'ducks in a row' here. I really appreciate the inspiration you have given me.

I just wish more people would post about this company, well all of them. A friend of mine experienced the same thing recently with another collection agency for student loans. I kept cautioning him that he had better follow up on his garnishment. It wasn't until they held his tax return and finally called the company that he followed my advice on what to do next. He was able to get it resolved and rather quickly as a matter of fact.

Mine was a bit harder because of the immenseness of the Sallie Mae. I can remember when I first got my student loans back in the early 90's and paid them off in full, Sallie Mae was a great company to work with. However, if and when I go back to school and I WILL, I will make sure they are not on my list of lenders or I will attend another school.

The link below is yet another reason Sallie Mae is not to be dealt with.

http://www.consumeraffairs.com/news04/2007/04/ny_sallie_mae.html

Interesting reading if you don't already know about it.

Well, back to my paperwork and collection of notes and such. This will be a huge task but worth every second of it.

In addition, thank you for your reference as well!

Please keep us all informed on how things are going with your situation. It helps us all and I do appreciate everything you have done.

'M' :-)
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#11 Consumer Comment

Empathy

AUTHOR: Dorrie - Spokane (U.S.A.)

G.C. Services did the same with me. They filed garnishment papers and when I asked for the hearing they disregarded my request. My employer called me in when he received the paper work from G.C. Services they wanted 30% of my salary. I told him the history of the events, showed him my letters and other evidence of correspondence and he sent them a letter saying "no, you will not receive monies from my employee until she is granted a hearing." . Garnishment stopped. A hearing was held with out my knowledge..judgment against me. The problem then arose...I have two collection agencies attempting to collect the same debt and neither show the $1,800.00 I have paid toward the debt. Paid directly to Sallie Mae. My employer will not allow garnishment to this day. He feels I am being railroaded and now it has reached frightening proportions. Keep up the good fight. They expect us to be so intimidated by them we will pay even if the amount and conditions of repayment is outrageous. They are backed by our government.
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#12 Consumer Comment

Case settled

AUTHOR: Dorrie - Spokane (U.S.A.)

My lawyer just settled with G.C. Services. They are well aware they break the laws they just don't care. They write the settlement checks and keep on going. The greatest satisfaction in all of this is I won't have to deal with them ever again. Keep notes on every call and letter you get from them and don't let the bully you.
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#13 Ex-Employee

thought you might like to know...

AUTHOR: Above_it - Pickerington (U.S.A.)

Hi, I've seen some of the reports against GC Services on here and had to respond. I used to work there. I have seen first hand some of the horrific things this company is capable of. I was fired for refusing to violate FDCPA! I tried to work with some of the people that I had to call. I was taken aside by my unit manager and told to 'stop listening to sob stories and do my fu**ing job'... I saw first hand the lies that consumers were told. I refused to participate in this and was no longer needed at the company. They try to set people up on payment plans or in programs that usually end up taking out another loan in the persons name at interest rates of up to 28%. That's insane. Also while I worked there the company got in a lot of trouble for not properly dealing with documents that had confidential info in them. The news crews went through our dumpsters and got an enormous amount of info on random debters. All of this paper work was supposed to be shredded. It was just sitting there for anybody to take and steal. There was also a group of several employees that worked there that were caught stealing peoples info and pulling identiy theft stunts with. A few of them were let go but they were never reported and the consumers were never notified. I'm not a lawyer but I'm pretty sure that's not legal. Especially because they knew that these people were taking out credit cards and getting state IDs in the consumers names. I truly feel horrible for the things that I saw and I hope that anybody who has a problem with them doesn't allow this company to bully them. Find a lawyer and take it to court. It's the only to get them to stop.
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#14 Consumer Comment

i dont know how to title this

AUTHOR: Momo - Killeen (U.S.A.)

First of all, You are grouping all these companies together and they shouldn't be. USA Group and sallie mae are NOT the same company. if you loans have gotten that far you have defaulted. and if you have defaulted that is not a fault of sallie mae nor any of these complanies. Sallie Mae (along with all other student loan companies) offers 3 years of hardship deferment, 3 years of unemployment deferment, 5 years of voluntary forbearance that you dont have to qualify for, and also several options to lower your payments to include making interest only payments, 4% of you monthly income and extended repayment. So with all these options out there if you defaulted on your loan that is b/c you didnt take the time to try to do what you could to keep your loan from defaulting. So stop trying to put blame on the company and get mad that now that its to a point where they are going to take your money. You should have tried to work it out when you could. And YOU are the one who took out all that money so why are you now trying to complain that you cant pay it. Did you think of that when you were taking out those thousands and thousands of dollars?
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#15 Consumer Comment

unbelievable attitude

AUTHOR: anonymous - Knoxville (USA)

clearly you are of the mind that the end justifies the means in this situation.  Has it escaped your notice that unemployment is at a record high??? NOTHING justifies these means. NOTHING. Two wrongs do not make a right (but 3 rights make a left).

GC Services and others like them should be bound by the rules like anyone else.


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#16 Consumer Comment

Black, White and All the Gray

AUTHOR: comfortablynumb647 - wolcott (United States of America)

I would like to say that even though this is an older post, i just have to comment on one of the last posts about it being the consumers fault if you default. I went to school back in 2005-2006 and had problems with the school and was still left with the almost $20,000 loan thru Sallie Mae. For the first 3 years, i deferred the payement, but to my surprise, a collection letter landed on the doorstep at my mothers residence. This letter then was sent to me and imagine my surprise when i knew my loan was supposed to be in defferment. I contacted the company , GC services, immediately and explained the situation and was greeted with hostility, resentment, and all around ugliness. These people not only outright called me a liar and treated me like scum, gave me about 5 days ( minus the 2 days for the weekend, so 3 days in total) to come up with the reduced payment for their so called rehabilitation program. Then i was also told that if i didnt have a checking account by the end of that business day, that i would also be in refusual whether i sent in a payment by mail or not. Sending payments by mail would then take 3 months to be accepted into a program which would stop any garnishment that was taking place on top of the payments i would be sending in. So seeing i didnt have the $25 to cover the deposit into a checking account to open a new one, I was forced to finally open a checking account online with a bank that was down south. I live in Connecticut and the closest bank was located in Maryland. Seeing this bank didnt need a payment that day, i was able to open an account thru them. But then i had to overnight a money order to them the next day ( cost me $20 to overnight money order) so that it would hopefully be there in time for them to withdraw the funds, which it wasnt and then i was charged a fee of $36 for the overdraft. And now they have sent a letter stating that they want payments in by the 10th of each month , when they said the end of the months. I got this letter on the 7th (today). These people are crooks and should be stopped. They assume that we lie, cheat and steal and should be treated like animals. They told me everything is black and white, but the world lives in the gray area.
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#17 Consumer Comment

they are liars

AUTHOR: Kim - springfield (U.S.A.)

i too am a victim of g c services. they garnished my wages. they took a 4,000 loan which the school closed . usa funds said i owe them 9,000 well g c said its now 12,000. i asked what loan in 1996 did i take out they wont respond . i told them i cant pay 200.00 a month they said then pay the 12,000 or we will keep adding more. the wage letter was sent on a usa letterhead and they calim its from court. yet usa knows nothing about this
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#18 Consumer Comment

lies

AUTHOR: Kim - springfield (U.S.A.)

i am also a victim of g c services wage withholding tactics. everything you have said has happened to me... how do i help you fight this corrupt company
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