I ordered from this company a few weeks ago and have recieved nothing! Yet they were quick to charge my card. I have written several e-mails, got a few responses, I have phoned them and gotten no response that way. I will paste the e-mails (without my name.) I was told I was to recieve a refund, which has not happened... Please do not prder from this company, it is a scam!
Here are the e-mails that were exchanged
E-mail #1''''''''''''''''''''''''''''''''''''''''''''''''
Order Date: 12-05-2007 Order Number: 6#$@
Bill To Ship To
(Taken out by me)
Item Description Unit Price Quantity Total
NeccoCountGoods Necco Count Goods
Option 1: Haviland Wintergreen Patties - Box of 24 1.25oz (14.99 each) 0.00 1 14.99
NeccoWafers Necco Wafers
Option 1: 12 Rolls (5.99 each)
Option 2: Assorted 0.00 1 5.99
shipping-2 Cooler 4.99 1 4.99
shipping-1 Ice Pack 1.49 2 2.98
JuJubes JuJubes 2.99 1 2.99
Order Subtotal: 31.94
Ground Shipping Shipping: 9.39
------
Order Total: 41.33
E-mail #2'''''''''''''''''''''''''''''''''''''''''''''''''''''''''
> wrote:
I am just wondering when my order will be shipped. I do not believe I was ever told.
Kyla XXXXXXXXXX
Order # 6995
Thank you very much, Happy Holidays!
E-mail #3 (from hometowncandy)'''''''''''''''''''''''''''''''''''''
On 12/11/07, Support@HometownCandy.com wrote:
Hi
We will have tracking/order information to you later today thanks
Karen
E-mail # 4 (from me)'''''''''''''''''''''''''''''''''''''''''''''''
sent 12-13-07
I am looking to get information on an order I had made #6995. I e-mail you Tuesday the 11th of December, I received a reply from you (follows this message) saying you would get me the information later in the day... It is now the evening of Thursday the 13th of December and I have not received an e-mail. Please would you send me the information on my order in regards to shipment and tracking. Thank you.
E-mail #5 (from hometowncandy)'''''''''''''''''''''''''''''''''''''
On 12/13/07, Refunds@HometownCandy.com wrote:
Dear @#$%
Today a Refund has been issued to your credit card. It should be reflected in your card balance within a few business days.
The receipt for the refund is posted below.
We apologize for any inconvenience.
Thank you.
HometownCandy.com
Transaction Confirmation
I have not recieved a thing, no refund and no candy! I have not gotten another e-mail, nor will anyone answer the phones...Big scam! This is a real nice way to treat poeple at christmas time, or anytime! No, it's not!
KXXXXXXXXX
Tucson, Arizona
U.S.A.
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