• Report: #236499

Complaint Review: Onrebate.com Tigerdirect.com

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  • Submitted: Monday, February 19, 2007
  • Last Posting: Wednesday, March 28, 2007
  • Reported By: — Paris Tennessee
Onrebate.com Tigerdirect.com
onrebate.com/ Miami Florida 33144 U.S.A.

Onrebate.com And Tigerdirect.com Misleading sales practices by tigerdirect and onrebate lure the unsuspecting. Miami Florida


2Author 0Consumer 1Employee/Owner

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tigerdirect.com boasts low prices after rebates that take months to receive, if they are ever received.

As of this writing, I am still awaiting a $30 rebate that was promised in 8-10 weeks from the date of acceptance. Well, that was, by their own acknowledgment, counting from 7/27/2006. Still no rebate after several calls and attempts to email the company.

Their phone system is designed to dissuade any personal contact. The options on their system make no provision for speaking with a person, but you can press zero at the right time to be placed on hold for an attendant, a process that in my experience takes an average of 45 minutes.

I only wish that I had found this site before ordering from tigerdirect and onrebate.

Paul
Paris, Tennessee
U.S.A.

This report was posted on Ripoff Report on 2/19/2007 12:32:40 PM and is a permanent record located here: http://www.ripoffreport.com/corrupt-companies/onrebate-com-tigerdi/onrebate-com-and-tigerdirect-c-2992a.htm.

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REBUTTALS & REPLIES:
2Author 0Consumer 1Employee/Owner
Updates & Rebuttals

#1 Update By Author

finally

AUTHOR: Paul - Paris (U.S.A.)

SUBMITTED: Wednesday, February 28, 2007

Finally after many emails and phone calls, plus 30 weeks, they have made payment. This concludes my very last transaction with these people and I hope that others see this and take warning: don't do business with them!
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#2 Employee

Rebate Assistance

AUTHOR: April - Miami (U.S.A.)

SUBMITTED: Wednesday, March 28, 2007

Dear Consumer

We apologized for any frustration cause during the rebate process. If your rebate was approve in the month of July/2007. At the time of your registration were having technical difficulties, which cause the system not to release your payment. To ensure customer satisfaction please contact me at april.Jackson@onrebate.com
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