• Report: #226081

Complaint Review: Premiere Trade AI

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  • Submitted: Monday, December 18, 2006
  • Last Posting: Monday, February 14, 2011
  • Reported By: — Clayton California
Premiere Trade AI
220 E Central Parkway Altamonte Springs Florida 32701 U.S.A.

Premiere Trade AI Still Waiting for my refund after 2 months!!, Don't buy it. Altamonte Springs Florida

*Consumer Suggestion: Here is a winner!!!


1Author 2Consumer 2Employee/Owner

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I went to one of Premiere Trade seminars and decided to give the software a try, what a mistake!!!. They promised to refund my money and I am still waiting after 2 months. Every time I call the service rep says that my refund will be processed in the order it was received. How many people return this software that it takes 2+ months to get a refund??.

The service rep acknoleged receiving the package but no refund!!! Why is it so difficult. I am stuck with a $3500 visa bill + interest!!. This is a one way company. They want your money and that's all. Please refund my money. I guess I am not the only one complaining!!!

Francisco
Clayton, California
U.S.A.

This report was posted on Ripoff Report on 12/18/2006 3:15:02 PM and is a permanent record located here: http://www.ripoffreport.com/corrupt-companies/premiere-trade-ai/premiere-trade-ai-still-waitin-3axff.htm.

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REBUTTALS & REPLIES:
1Author 2Consumer 2Employee/Owner
Updates & Rebuttals

#1 Employee

Refunded

AUTHOR: Michael - Altamonte Springs (U.S.A.)

SUBMITTED: Friday, August 31, 2007

I can confirm that this customer did receive a refund for the full purchase price. We apologize for any inconvenience, We never intended for there to be a delay. It is always our policy that anyone who is due a refund will get their refund.
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#2 Individual Responds

DID RECEIVE A REFUND BUT IT ALMOST TOOK 1 YEAR!!!!

AUTHOR: Francisco - Clayton (U.S.A.)

SUBMITTED: Monday, September 03, 2007

Got a call from Michael on my cell to let me know that my refund had been issued and that I should receive it in a couple of days, I asked why it had taken almost a year to get it, he said that it was a long story, I said that it would be nice to know why it had taken that long and as a customer I was entitled to know. He told me a short story about his bank being out of cash and in financial trouble. I asked Michael about receiving interest for the year they kept my money, he said I was only receiving the amount I paid, which I think is unfair.

I wonder how many people went thru what I went, luckyly I got my money back, I sincerely had given up. To this day I don't understand why, I did my part of the business, I returned the program within the specified time frame as stated in the contract, Premiere Trade AI broke their promise!!!,
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#3 Employee

Correction

AUTHOR: Michael - Altamonte Springs (U.S.A.)

SUBMITTED: Wednesday, September 05, 2007

I wanted to correct the reply to my post. At no time did I say anything about any bank or anyone else not having cash or being in financial trouble because that is not the truth. I called to apologize for the delay because it was never our intention for anyone to have to wait.
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#4 Consumer Comment

What a Load *****

AUTHOR: Palmap - Henderson (U.S.A.)

SUBMITTED: Saturday, March 06, 2010

In other complaints, "Michael" says the following. 'We apologize for any inconvenience, We never intended for there to be a delay. It is always our policy that anyone who is due a refund will get their refund.' or 'We will always refund anyone who is due a refund, and we apologize that there was a delay.' and 'We will always refund to anyone who is due a refund.' What a load of c**p. (I hope that doesn't count as a profanity because I would like to actually say a lot worse).

I have been waiting for MORE THAN 3 years and get the same BS as everyone else.

Time to bring in the Lawyers. Statute of limitations is 4yrs, then it can be thrown out.

Ashley N


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#5 Consumer Suggestion

Here is a winner!!!

AUTHOR: Palmap - Henderson (U.S.A.)

SUBMITTED: Monday, February 14, 2011

After 4 years I have a answer to this problem. I can't put it up here yet as this is an ongoing solution, but as soon as I have the last, YES last, check in my hand and cleared, I will post it all for everyone to follow.
Sorry I can't put it up yet, but watch this space on or before March 12 2011.
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