• Report: #99506

Complaint Review: Qwest Wireless

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  • Submitted: Monday, July 19, 2004
  • Last Posting: Tuesday, November 16, 2004
  • Reported By: — oakdale Minnesota
Qwest Wireless
www.qwest.com Omaha Nebraska 68101 U.S.A.

Qwest Wireless ripoff charged double for hooking up 2 phones on same family plan, neglected to tell us that we had to pay double activation ripoff fees Omaha Nebraska


1Author 0Consumer 1Employee/Owner

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we asked if we had to pay double activation fees or just one. But we were charged double activation fees for a family plan on two phones and roaming minutes despite the fact that we had bot been out of the state of minnesota.

Leslie
oakdale, Minnesota
U.S.A.

This report was posted on Ripoff Report on 7/19/2004 1:49:20 AM and is a permanent record located here: http://www.ripoffreport.com/corrupt-companies/qwest-wireless/qwest-wireless-ripoff-charged-y2f32.htm.

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1Author 0Consumer 1Employee/Owner
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#1 Employee

About the activation fees...

AUTHOR: C. - Coeur D'alene (U.S.A.)

SUBMITTED: Tuesday, November 16, 2004

Just to let you know, when starting a shared plan or adding another phone to an existing shared plan, you should not be billed for the $35 activation fee more than once.

So if you were just adding another phone to the plan, you still shouldn't have been charged. That $35 activation fee is to activate the account, not per phone. So since you did get billed twice for that fee, you should contact the billing department for Qwest Wireless and demand a refund, as you were incorrectly billed.
:)
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