• Report: #123219

Complaint Review: Survey Platinum

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  • Submitted: Thursday, December 16, 2004
  • Posted: Thursday, December 16, 2004
  • Reported By: — New York New York
Survey Platinum
853 N. Quentin Rd, Suite 207 Palatine Illinois 60067 U.S.A.

Survey Platinum 3 months of grief and the runaround from them and finally a resolution Palatine Illinois


1Author 0Consumer 0Employee/Owner

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I wish I had come across the ripoffreport website before I ever signed up with Survey-Platinum in July 2004.

After several lengthy, polite e-mails to them, two refund requests via paypal, and an inordinate amount of patience, I finally got a refund thanks to squaretrade.com.

Square Trade is an online mediator. After reading about their service in a newspaper article, I filed a case on their website on Dec. 14, 2004. They forwarded my complaint to support@survey-platinum.com (unfortunately, whoever responds from this email is not very consistent with replies and has the innate ability to drive one's blood pressure up). On the same day, I got a refund in my paypal account.

I recommend using www.squaretrade.com. I wish you the best of luck in getting your refund back.

Marie
New York, New York
U.S.A.

This report was posted on Ripoff Report on 12/16/2004 2:43:18 PM and is a permanent record located here: http://www.ripoffreport.com/corrupt-companies/survey-platinum/survey-platinum-3-months-of-gr-9bmc4.htm.

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