Tiger Direct
tigerdirect.com
Internet
U.S.A.
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Tiger Direct REBATE RIPOFF Internet
1Author
0Consumer
1Employee/Owner
I baught a PC from Tiger Direct at christmas time, the PC had 3 rebates, 2 were $100.00 and 1 was for 60 bucks, for a total of $260.00. When I ordered the PC, the one they had advertised was out of stock, but they had a better PC that had the same bottom line cost after rebated.
To make a long story short, my rebate I sent in was INVALID because I did not send in the original UPC code. I had 3 forms to fill out, I could not send 3 original UPC codes.
Anyway, I called the numeber and they said to bad, my PC did not qualify. The saleman on the phone lied to me.. Now I am out $160.00 in rebates.. I did get 1 $100.00 rebate but I got screwed out of the $160.00..
This is the last piece of computer equipment I will ever buy from Tiger Direct..
Rich
Troy, New York
U.S.A.
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REBUTTALS & REPLIES:
1Author
0Consumer
1Employee/Owner
Updates & Rebuttals
#1 Employee
AUTHOR: Alex - Miami (U.S.A.)
SUBMITTED: Friday, June 22, 2007
POSTED: Friday, June 22, 2007
Dear Customer:
We apologize for any inconvenience you may have experienced, and if the issue has not yet been resolved, I would be glad to assist you. To begin, please email me at alex@help.tigerdirect.com with your Tiger Direct order number in the subject line, as well as a brief summary of your rebate situation in the body of your email. If you have your rebate tracking number(s), you can include that also. Your issue will be researched, and we look forward to achieving a resolution for you as promptly as possible.
Sincerely,
Alex
Tiger Direct Customer Service/Web Response
