Rip-off Report Investigation:Editor's UDATE: Positive Rating and Recognition has been given to VendStar/MultiVend for its commitment to excellence in customer service and support to their customers.
Through many weeks of investigation, in spite of any claims made in the past, Rip-off Report finds Vendstar / MultiVend has made many changes to address any possible misunderstanding from the past.. and we find they offer an
excellent business opportunity. Consumers can feel confident and secure when doing business with VendStar. Rip-off Report found that the company is committed to delivering excellent customer service and offers ongoing consultation support services to all purchasers of their home-based bulk vending business program. Rip-off Report's Corporate Advocacy Business Remediation and Customer Satisfaction Program will help insure your satisfaction with any member business..
When Vendstar / MultiVend first contacted Rip-off Report, they made it clear to us that they were totally committed to resolving any client issues that were brought to their attention. They have proven to us that their goal is 100% client satisfaction with their products and they have consistently worked toward achieving that goal for the last 17 years. If, for any reason, a customer is not happy with their Vendstar machines, they have shown that they will resolve any issues immediately.
Rip-off Report looked over their contracts and found that they are written in very easy and understandable terms, and they cover exactly what the client will receive from Vendstar. All of their equipment comes with a manufacturer's warranty against parts defect. To ensure a customer's satisfaction, a member of the Technical Support Department calls each of their clients on the day of their delivery and gives them an additional support number to call with any questions about the equipment.
After many conversations with company executives at Vendstar /MultiVend, Rip-off Report is convinced that they have established the satisfaction of their clients as their number one priority. Rip-off Report knows, no company or individual can ever satisfy everyone, when given the chance they will always do what they can, many times they just err on the side of their customer. This is the kind of company that creates good will and trust with their customers. They welcome any and all feedback from their customers, and they use that information to better serve them.
Rip-off Report knows that not every business opportunity will be perfect for everyone. ..But, Vending machines have been around since the Greek mathematician Hero got the ball rolling in 215BC when he invented a machine to vend holy water in Egyptian temples. In the late 1800's vending machines started to become popular in the US. Placing these machines is an easy trial and error business, once in the right location tragically placed in that location thru trial and error, vending machines will eventually find their way to a lucrative location. Rip-off Report also feels this business is best for individuals who are friendly and outgoing.. It also helps if you know people who own businesses or others that know people that can help you get machines placed in the particular market you are targeting. Vending machines are not a perishable item so your loss is limited to a small amount of inexpensive product in a machine.. All business opportunities are not with our risk. This is the kind of business that if you don't think it's for you, the machines should be relatively easy to sell to someone else in almost any market..
Look at the very impressive video testimonials from successful VendStar/MultiVend distributors.The small amount of issues that have arisen with Vendstar / Multivend are in no way a reflection of satisfaction of their tens of thousands of clients over the last 17 years.
Read more about Vendstar/MultiVend's Commitment to Excellence and Consumer / Affiliate Satisfaction and why consumers should feel safe, confident and secure when doing business with a member of Rip-off Report's Corporate Advocacy Business Remediation & Customer Satisfaction Program. ..yes, a long name for a program that does a lot for both consumers and businesses alike. Read about Rip-off Report Corporate Advocacy Business Remediation & Customer Satisfaction Program,.. A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business. this program works.=====================
NOW TO THE ORIGINAL REPORT THAT WAS FILED =====================
Vendstar MORE LIES! Deer Park New York
Their web site and their salesmen will tell you that they manufacture the machines in the USA.
This is a lie! All the parts are manufactured in China, and the machines are assembeled here.Another lie they tell you is that they all have routes of their own, and make all kinds of money with them. They send their son's to law school with the money, they buy them expensive SUV's with the money, etc. Another lie!!
Onlt 1 of their salesmen owns his own route, and he had to take a job selling their machines because he wasn't making any money with his machines!
They'll tell you they'll give you a 20 year or lifetime warranty. Its worthless! It only covers you for any defects in manufacturing, which is virtually impossible to prove.
Some salesmen will tell you that the locaters will "freeze" a 9 or 10 mile radius for you, where they will not locate any other machines. B.S.! The locators they use are alcoholics, drug addicts, or both! They WILL NOT introduce you to the store owner, and they won't even let you into the store with them.
They'll either tell the store owner that just to let it stay there 2 weeks, or they'll get a percentage of the money, or they'll just drop the machine there and run out! That's why so many machines wind up in dumpsters!
Another trick they like to pull is they'll take your machines and say the'll come back with the addresses of where they located them. When you go to the address, you find they've never been there! They either dump them or steal them!
They'll get Jennifer Buffington(Speciality Marketing) to "warranty" a minium of anywhere from $2.00 to $4.00 income per machine per day, or they'll move it for free to a new location. Read the fine print!! In order to stay in compliance, and not blow the "warranty" EVERYDAY you must count the money in each machine, have the store manager confirm it, have it notarized, and sent by registered mail to Speciality Marketing. That's 1 letter per machine, per day!!
Vinnie
Staten Island, New York
U.S.A.