expectations
  • Report: #312232

Complaint Review: WU-YI SOURCE/LIVING LEAN, LAS VEGAS, NV

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  • Submitted: Tuesday, February 26, 2008
  • Last Posting: Monday, March 03, 2008
  • Reported By: — NAPA California
WU-YI SOURCE/LIVING LEAN, LAS VEGAS, NV
5300 ONTARIO MILLS PKWY, STE 400 ONTARIO California 91764 U.S.A.

WU-YI SOURCE/ LIVING LEAN, LAS VEGAS, NV charged my card $19.95 w/out my authorization ONTARIO California


1Author 0Consumer 1Employee/Owner

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I checked my bank activity today as I always do just about every day and noticed a charge for $19.95 from Living Lean, Las Vegas and didn't have a clue where it came from. I googled and found out that it is in conjunction with Wu-Yi Source. I thought OH NO - I've been screwed!!. The transaction was still in pending so I called the bank immediately and cancelled my debit card. i have returned the unsued tea and still haven't gotten credited for the $37.00 like the rest of you. I sure hope they put a stop to this company so others don't fall into this money pit!!

Marie
NAPA, California
U.S.A.

This report was posted on Ripoff Report on 2/26/2008 1:34:43 PM and is a permanent record located here: http://www.ripoffreport.com/corrupt-companies/wu-yi-source-living/wu-yi-source-living-lean-las-b87y3.htm.

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REBUTTALS & REPLIES:
1Author 0Consumer 1Employee/Owner
Updates & Rebuttals

#1 Employee

Hello,

AUTHOR: Wuyi Source - Las Vegas (U.S.A.)

SUBMITTED: Monday, March 03, 2008

Hello,

We apologize for the trouble.

We have already refunded your money back to your account for the tea.

But for Living Lean, you need to contact their customer service at 1-866-396-5711 where you will be assisted by a representative. They are available Monday to Friday from 8 AM - 5 PM MST only.

Also, we are calling Living Lean on your behalf and you'll certainly receive the money back in your account within 5-7 business days.

Thanks,

Shalyn,
Wu-Yi Customer Support Manager.
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