#1 Update By Author
AUTHOR: Doug - Boston (U.S.A.)
SUBMITTED: Monday, May 04, 2009
POSTED: Monday, May 04, 2009
Recently my banked called me to alert me that I had a number of questionable charges on my account. And sure enough, I had a dozen small charges from companies like Acai Burn, AG Skin Care, IVP*ACNE, ISP Alliance, etc. And then these products started showing up in the mail!
My bank is going to get all the money back-- fortunately it was a very small amount of money because my debit card was deactivated quickly.
But now I've got to mail back all this unwanted merchandise -- it will be an annoying task, but I do not want to have any relationship with these companies -- they all seem to be shady operations that have reputations for billing their customers even after being begged to stop.
Doug Boston, Massachusetts
U.S.A.
#2 Consumer Comment
AUTHOR: Jamie - San Clemente (U.S.A.)
SUBMITTED: Monday, May 25, 2009
POSTED: Monday, May 25, 2009
So let me get this straight: A thief steals your credit card and signs up to a bunch of online membership clubs, obviously because they can get paid from the marketing companies for signing up for these offers. In all likelihood the company's didn't know the card was stolen or they would not have taken the transaction in the first place. Then the company's loose money by paying for the advertising, sending you their product, processing the transaction, and then refunding the money. And now they you put a negative report about them for everyone to see all because of a thief stealing your credit card? Sounds like the problem party is the guy who stole your card.
Perhaps you should address that as your concern instead of hurting other company's reputations. If they stole your credit card and bought stuff from Walmart and Costco and McDonald's would your Ripoffreport complaint be about those companies or about the fact that your card was stolen?
#3 Consumer Suggestion
AUTHOR: Fed Up With Scammers - Orange Grove (U.S.A.)
SUBMITTED: Tuesday, June 02, 2009
POSTED: Tuesday, June 02, 2009
This company is a scam . I was charged and shipped this stuff without ordering it. They got a hold of my CC# and info somehow (I'm guessing they've hacked it themselves or bought the info). They must be in cahoots with FWM and Natra Pure. All charges and orders happened the same day and all accompanied by an international transaction fee. So in my mind this is a scam based overseas. File fraud claim with your card company now, cancel your card. If you look around the net, they start charging your card frequently and as noted here you can't stop it or get a refund from the companies. AG Address 20828 Lassen St, Chatsworth, CA 91311.
The law states that if a company ships you something you didn't order, you can keep it or throw it in the trash. These guys are scammers, you don't need to waste your money sending their unsolicited garbage back.
#4
AUTHOR: Gemma R. - Las Vegas (USA)
SUBMITTED: Friday, September 04, 2009
POSTED: Friday, September 04, 2009
Hello,
If there was some confusion about your subscription, we honestly didn't mean to inconvenience you in any way. Our goal is not to inconvenience our customers’ .The terms and conditions of our offer are very visible on the order page. Customer service is our number one priority and we do everything we can to be open with all of our customers. Of course, mistakes can be made; and if you were not aware of our terms and conditions in our site, we are happy to offer you a full refund if you return the unused product back to us. We have always honored our 60-day guarantee and will continue to do so.
You can talk to customer support seven days a week. Our U.S.-based help lines are also staffed each and every day of the week to respond to any questions you may have both before and after your order. Simply call us at 888-591-2190 or visit our 24/7 live help at https://www.acaiburnpremium.com/contactus.php and we will be happy to walk you through the entire cancellation process.
Your satisfaction is our number one concern,
Respectfully,
#5
AUTHOR: Gemma R. - Las Vegas (USA)
SUBMITTED: Monday, September 07, 2009
POSTED: Monday, September 07, 2009
Hello,
If there was some confusion about your subscription, we honestly didn't mean to inconvenience you in any way. Our goal is not to inconvenience our customers’ .The terms and conditions of our offer are very visible on the order page. Customer service is our number one priority and we do everything we can to be open with all of our customers. Of course, mistakes can be made; and if you were not aware of our terms and conditions in our site, we are happy to offer you a full refund if you return the unused product back to us. We have always honored our 60-day guarantee and will continue to do so.
You can talk to customer support seven days a week. Our U.S.-based help lines are also staffed each and every day of the week to respond to any questions you may have both before and after your order. Simply call us at 888-591-2190 or visit our 24/7 live help at https://www.acaiburnpremium.com/contactus.php and we will be happy to walk you through the entire cancellation process.
Your satisfaction is our number one concern,
Respectfully,
#6
AUTHOR: Gemma R. - Las Vegas (USA)
SUBMITTED: Thursday, September 10, 2009
POSTED: Thursday, September 10, 2009
Hello,
If there was some confusion about your subscription, we honestly didn't mean to inconvenience you in any way. Our goal is not to inconvenience our customers’ .The terms and conditions of our offer are very visible on the order page, they are stated on the order page where you confirm your order, located directly to the left of where your credit card information was entered. There is also a link at the bottom of the home page that opens up the terms and conditions in a separate window. Customer service is our number one priority and we do everything we can to be open with all of our customers. Of course, mistakes can be made; and if you were not aware of our terms and conditions in our site, we are happy to offer you a full refund if you return the unused product back to us. We have always honored our 60-day guarantee and will continue to do so. You can talk to customer support seven days a week. Our U.S.-based help lines are also staffed each and every day of the week to respond to any questions you may have both before and after your order. Simply call us at 888-591-2190 or visit our 24/7 live help at https://www.acaiburnpremium.com/contactus.php and we will be happy to walk you through the entire cancellation process.
Your satisfaction is our number one concern,
Thanks,
#7
AUTHOR: Gemma R. - Las Vegas (USA)
SUBMITTED: Friday, September 11, 2009
POSTED: Friday, September 11, 2009
Hello,
If there was some confusion about your subscription, we honestly didn't mean to inconvenience you in any way. Our goal is not to inconvenience our customers’ .The terms and conditions of our offer are very visible on the order page, they are stated on the order page where you confirm your order, located directly to the left of where your credit card information was entered. There is also a link at the bottom of the home page that opens up the terms and conditions in a separate window. Customer service is our number one priority and we do everything we can to be open with all of our customers. Of course, mistakes can be made; and if you were not aware of our terms and conditions in our site, we are happy to offer you a full refund if you return the unused product back to us. We have always honored our 60-day guarantee and will continue to do so. You can talk to customer support seven days a week. Our U.S.-based help lines are also staffed each and every day of the week to respond to any questions you may have both before and after your order. Simply call us at 888-591-2190 or visit our 24/7 live help at https://www.acaiburnpremium.com/contactus.php and we will be happy to walk you through the entire cancellation process.
Your satisfaction is our number one concern,
Thanks,
#8
AUTHOR: Gemma R. - Las Vegas (USA)
SUBMITTED: Sunday, September 13, 2009
POSTED: Sunday, September 13, 2009
Hello,
If there was some confusion about your subscription, we honestly didn't mean to inconvenience you in any way. Our goal is not to inconvenience our customers’ .The terms and conditions of our offer are very visible on the order page, they are stated on the order page where you confirm your order, located directly to the left of where your credit card information was entered. There is also a link at the bottom of the home page that opens up the terms and conditions in a separate window. Customer service is our number one priority and we do everything we can to be open with all of our customers. Of course, mistakes can be made; and if you were not aware of our terms and conditions in our site, we are happy to offer you a full refund if you return the unused product back to us. We have always honored our 60-day guarantee and will continue to do so. You can talk to customer support seven days a week. Our U.S.-based help lines are also staffed each and every day of the week to respond to any questions you may have both before and after your order. Simply call us at 888-591-2190 or visit our 24/7 live help at https://www.acaiburnpremium.com/contactus.php and we will be happy to walk you through the entire cancellation process.
Your satisfaction is our number one concern,
Thanks,
#9 Employee
AUTHOR: Gemma R. - Las Vegas (USA)
SUBMITTED: Wednesday, October 07, 2009
POSTED: Wednesday, October 07, 2009
Hello,
If there was some confusion about your subscription, we honestly didn't mean to inconvenience you in any way. Our goal is not to inconvenience our customers’ .The terms and conditions of our offer are very visible on the order page, they are stated on the order page where you confirm your order, located directly to the left of where your credit card information was entered. There is also a link at the bottom of the home page that opens up the terms and conditions in a separate window. Customer service is our number one priority and we do everything we can to be open with all of our customers. Of course, mistakes can be made; and if you were not aware of our terms and conditions in our site, we are happy to offer you a full refund if you return the unused product back to us. We have always honored our 60-day guarantee and will continue to do so. You can talk to customer support seven days a week. Our U.S.-based help lines are also staffed each and every day of the week to respond to any questions you may have both before and after your order. Simply call us at 888-591-2190 or visit our 24/7 live help at https://www.acaiburnpremium.com/contactus.php and we will be happy to walk you through the entire cancellation process.
Your satisfaction is our number one concern,
Thanks,
