• Report: #400802

Complaint Review: Backporch - leisureplus

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  • Submitted: Friday, December 12, 2008
  • Last Posting: Monday, January 05, 2009
  • Reported By:philadelphia Pennsylvania
Backporch - leisureplus
2700 West Plano Parkway Plano Texas 75075 U.S.A.

Backporch - leisureplus scammers, 5 years of money, 8.95 a month, i h8 them Plano Texas


1Author 0Consumer 1Employee/Owner

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My mom had recently checked my grandmoms bank statement and looked at it and because my grandmom is elderly she didnt check her bank statements. So my mom called the number 888-527-2589 today and talked to a person there who said that they have been taking money out both leisure plus and backporch for 8.95 each month since feb 03. THATS 5 YEARS!!!!!!. And no one authorized these checks or nothing.

Backporch said they would refund 3 then 6 ,9 and finally after arguing with the lady she said 12 months of money could be returned. Then she said if we write to them with all the proof and they would consider refunding the rest. Then she called leisureplus and they said that backporch was a sister company of lthem and they also have been taking out since feb 03. Also she said because backporch agreed to give us 12 months refund, her computer would only let her give us 1 month refund(BS). Finally she said that she would e-mail the main office and that they would get back to us in 7-10 days about refunding the rest.

Mike
philadelphia, Pennsylvania
U.S.A.

This report was posted on Ripoff Report on 12/12/2008 4:40:05 PM and is a permanent record located here: http://www.ripoffreport.com/credit-card-fraud/backporch-leisureplu/backporch-leisureplus-scamme-dq7ea.htm. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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1Author 0Consumer 1Employee/Owner
Updates & Rebuttals

#1 Employee

Consumer Affairs Manager

AUTHOR: Melissa - Plano (U.S.A.)

At Stonebridge Benefit Services nothing is more important than our customers' satisfaction and our Company's reputation. We take pride in researching and responding to customer concerns. If you would like for us to research your concerns, please forward your information, such as name, address, phone number or membership number to us at custrel@aegonusa.com, by fax to 972-881-4072 or by mail to 2700 West Plano Parkway, Plano TX 75075.
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