Dollar Tree Stores Checking account debited twice for 1 transaction. Never answered emails to company and the corporate number or information is impossible to get through to them. Jax Florida

Shopped in store while out of town. When i returned home, noted a week later on my online bank statement that i had been charged doubly for the one transaction.
When i tried to locate the corporate information, it was the most well hidden information and I finally sent an email to them as directed.

When i did not get any response, I kept calling around until i found a number on the internet after much research.

When i called, i was left on hold for over 8 minutes before i had a brief interaction with a not so pleasant operator. I told her what happened and she just plopped me on hold again without any explanation. I am still on hold, now for over 15 minutes, long distance.
when the operator returned, all she could do was take a number for someone to call me back. will see what happens.

I shop there frequently and feel very uncomfortable now with this. Hope i dont end up taking legal recourse to recoup my money. I spend alot of money in dollar tree, so it adds up.

Janet
Columbia, South Carolina
U.S.A.