my geneva watch cheap product, doesn't work, charged $88.98 plus 4.99. No help to resolve issue, they say it is past 14 days, which I have been waiting for their prepaid shipping label to return product. Internet

I ordered a watch and when it arrived it was not working. I called the company, and was told they would send a new watch and I was to send the 1st watch back.

I told them that I would not pay shipping and handling again and was told they would send me a prepaid shipping label. I'm still waiting for that.

The replacement watch came and instead of it being for a woman, it was a man's watch. I called them today, 2/5/2010, and was told that they do not send prepaid labels and I was never told that they do.

They also informed me that I was charged $88.98 because I didn't cancel my membership. I knew nothing about this.

Of course, because of all this inconvenience, they didn't offer to reimburse me.