Netspend Card Blocked Austin Texas

i just bought a reloadable card for internet use. i went to the site to activate it and it told me their was a problem with my account. i then called customer service, who told me i "wasnt in the sytem" i have had other cards like this from other companies with no trouble. they then told me to unblock the card they would need me to fax them a copy of my social security card.

when i told them no, the only option was for them to unblock the card, me use the funds minus $1.50 of what i put on it, then throw away the card and not get a regular one to reload on through the mail. i am out the $10 i paid for the card so I could reload for future purposes, plus the $1.50 i couldnt use due to their fees. I also cannot change or cancel my account on their site. Not only a ripoff, but wanting a copy of my social security card points to fraud.

Sweetybee
Roderfield, West Virginia
U.S.A.