New Platinum Advantage
newplatinumadvantage.com
Largo Florida
U.S.A.
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New Platinum Advantage deducted $200 by making false impression of credit card which was just merchant card! Largo Florida
1Author
0Consumer
1Employee/Owner
After being contacted by NewPlatinumAdvantage via telephone, I was led to believe that by paying a $200 dollar deposit I would be given a credit card through this company. I then found out that this was merely a 'merchant' account and the credit card would only be valid through catalogs and online stores of NewPlatinumAdvantage company's choosing.same thing which happened with mr.Ericstadler.
inspite of calling them so many times n telling them i dont want ur credit card but i was so shocked when they first promise that ull get back ur money in this credit card its just a formality.i dont know what to do next even im not a residence of usa im just a student here . i dont know that people will easily fool u like this by making false promises on telephone.
on 9th july they deducted from my account $200 n till date i havnt recv any response from them every time i call them up it goes on voice mesage.by mistake today 08/25/2008 finally i told them that i want to cancel my card n they say that the refund department will contact u through mail.i want to get rid away from this ! for sure
Shoaib
memphis, Tennessee
U.S.A.
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REBUTTALS & REPLIES:
1Author
0Consumer
1Employee/Owner
Updates & Rebuttals
#1 Employee
AUTHOR: Platinum Advantage Customer Service Department - Clearwater (U.S.A.)
SUBMITTED: Wednesday, September 03, 2008
POSTED: Wednesday, September 03, 2008
Please call Customer Service so we may resolve your complaint. Our department is open Monday thru Friday 10am-5pm eastern standard time. The number was provided along with all the terms and conditions of our program designed to help customers re-establish their credit. This was all explained in detail during your recorded verification process during the enrollment for our Platinum Advantage Merchant Finance Account.
1-877-488-8084
If you call while we are closed please leave a detailed voicemail including your full name, phone number and the verification number that was given to you during the verification process. A supervisor will return your call within 24 hours provided enough information was given to find your account. Due to the privacy of your account. If we reach a voicemail returning your call we will only leave a short message to return the call.
or email us at:
customerservice@newplatinumadvantage.com