Chase Card Services customer service Wilmington Delaware

after 15 years of using the chase credit card, thru my university, i cancelled it. i was 8 days late making a payment and it cost me about $75. I asked for some sort of adjustment and the response was .... no no no. i asked to speak with a supervisor....no no no. i asked for the tele number for the corp office and ...there isnt one, send them a letter. given the level of customer service i have so far received, what is the likely hood that someone in a cube will actually read my letter and respond to me....not much.

lots of other local banks that like working with individuals and small biz owners (thats me). so, i will just find one.

chase card services needs to get a little more customer friendly especially with those of us who really dont abuse our credit card use. i pay off my balance every month...i think that is the real problem.

beware of chase and shop around. they are a very frustrating company to work with.

Willy
calverton, Maryland
U.S.A.