Emerge Mastercard (aka) Providian Financial
P.O Box Only
Dallas Texas 75266
U.S.A.
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Emerge Mastercard (aka) Providian Financial ripoff- Illegal tranfer of account victimized many consumers Dallas Texas
1Author
1Consumer
1Employee/Owner
I have been treated the same as the others. My account was transferred to a different company or a different division of the same company. My intrest rate was nearly doubled and I can not afford to pay off my balance. I was not even informed of this transfer so, when I went to pay my bill online they told me that my account was transfered and relayed no further information about it. They told me to contact the customer support and I was unable to get throught to them for several days. They can not do this. I never signed a contract allowing them do so. This has to be an illegal action and must be stopped.
Brian
Phx, Arizona
U.S.A.
Click Here to read other Ripoff Reports on Emerge Mastercard aka
REBUTTALS & REPLIES:
1Author
1Consumer
1Employee/Owner
Updates & Rebuttals
#1 Consumer Comment
AUTHOR: Marlena - Miami (U.S.A.)
SUBMITTED: Tuesday, July 29, 2003
POSTED: Tuesday, July 29, 2003
Just as all the others, I had a Providian account for 2 years that was in good standing including credit increases...I then opened a "get smart" mastercard from Providian, which was also in good standing and was then transfered to Emerge for a huge interest increase. I tried contacting their customer care department but there service was horrible and sent a letter closing my account.
They are still charging me almost 30% interest, even though my credit report clearly shows no delinqincies or late payments on either account...
This matter is very frustrating. There should be a way to protect the consumer.
#2 Ex-Employee
AUTHOR: Rosie' - El Paso (U.S.A.)
SUBMITTED: Saturday, May 08, 2004
POSTED: Sunday, May 09, 2004
If you read your terms and conditions you woyuld know that a company has the right to sell your account at any time. Unfortunatly most consumers dont read the fine line.
