Report: #67601

Complaint Review: First Consumers National Bank

Submitted: Thursday, September 25, 2003
Posted: Thursday, September 25, 2003
Reported By: — Arvada Colorado

First Consumers National Bank

FCNB, PO Box 2210, Portland OR 97208 Portland Oregon U.S.A.

Phone: 866-691-0053
Web:
Category: Credit Card Processing (ACH) Companies

FCNB - First Consumers National Bank Credit Card - No Statements, website, or phone - how to reach and pay Portland Oregon

1Author 0Consumer 0Employee/Owner

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I have been having the same problems as many other posts here. They are bankrupt and were ordered by the OCC to stop issuing new cards. Their old phone number doesn't work anymore, their web site is gone, and I don't receive statements anymore.

However, I have found information to help those of us with accounts. Apparently they have contracted with another company to take over thier credit card services until all accounts are paid and closed and they totally shutdown the FCNB card group. I was able to log on, view my account, make a payment and more from the new site. Here's the info I came accross.

CardMember Services, located in Norcross, Georgia, has been engaged by First National Bank of Omaha to provide customer service for First Consumer's credit card account holders. Services are available over the web and through our automated voice response system at 1-866-691-0053. You may also reach us at P.O. Box 922788, Norcross, GA 30010-2788.

Hope this helps!

Greg
Arvada, Colorado
U.S.A.

This report was posted on Ripoff Report on 9/25/2003 5:17:35 PM and is a permanent record located here: http://www.ripoffreport.com/credit-card-processing-ach-companies/first-consumers-nati/fcnb-first-consumers-nationa-3y539.htm. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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