Report: #803898

Complaint Review: Home Depot

Submitted: Thursday, December 01, 2011
Last Posting: Thursday, December 01, 2011
Reported By: rjt46 — Utah United States of America

Home Depot

Internet United States of America

Phone:
Web: www.homedepot.com
Category: Credit Card Processing (ACH) Companies

Home Depot Bait and Switch Internet

*Consumer Comment: Not even close

1Author 1Consumer 0Employee/Owner

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Home Depot has a promotion on to have customers sign up for their Home Depot Credit Card.

The "Bait" is: Get our credit card today and you will receive 30% off on your purchase.

The "switch" is: after getting some basic financial information the clerk regretfully says, "I'm sorry, we can't complete your credit application today. You will receive a letter requesting additional information.

This accomplishes two things. First, they don't have to give the 30% discount, and second, Home Depot now has information to contact the customer about their credit card. After all, who wants to have a declined credit card application?

In my opinion this practice is dishonest and should come under investigation from governmental fraud control agencies.

This report was posted on Ripoff Report on 12/1/2011 6:17:47 PM and is a permanent record located here: http://www.ripoffreport.com/credit-card-processing-ach-companies/home-depot/home-depot-bait-and-switch-in-5e185.htm. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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1Author 1Consumer 0Employee/Owner

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#1 Consumer Comment

Not even close

AUTHOR: coast - (USA)

SUBMITTED: Thursday, December 01, 2011

That is not Bait and Switch. Not even close.

"Home Depot now has information to contact the customer about their credit card."

Yes, companies tend to request contact information on a credit card application.