MBNA Platinum Plus
Wilmington, Delaware 19850-5128
Wilmington Delaware 19850-5128
U.S.A.
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MBNA America consistantly lied to me about a disputed item when I had a window of opportunity to get out of the initial contract Wilmington Delaware
1Author
2Consumer
0Employee/Owner
I purchased a "Vacation" package from Grand Crowne Resorts on a Friday afternoon. Paid by credit card. After returning home I called on Monday to cancel. Was told I could not cancel my account with the Company. I then called MBNA and they told me the bill came through within thirty minutes of my signing the contract. They then told me I would have to wait until my bill came in and that they had attorneys who would help break the contract. They told me"not to worry" they were very sure I could break contract. "We are the only credit card company that can do that." Today, I received a letter telling me they could do nothing and I was responsible for the bill. They lied and caused me to put off what could probably have been undone with the company. I am distraught and need any and all advice. I do not have the money for this expenditure. I am embarrassed and ashamed of my actions, but wish that all consumers had a Heads Up Attitude and would retire their personal debt and tell the credit card companies to go butt a stump.
Kathleen
Duncan, Oklahoma
U.S.A.
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REBUTTALS & REPLIES:
1Author
2Consumer
0Employee/Owner
Updates & Rebuttals
#1 Consumer Suggestion
AUTHOR: Ken - Waynesville (U.S.A.)
SUBMITTED: Thursday, June 02, 2005
POSTED: Thursday, June 02, 2005
If you did put the charge on a credit card you can get your money back. Simple put in a "Charge Back". This is something that the credit card companies alow you to do when you bought something that was not what it was sold as. You can probably name 100s of things that you were told that are not true- write down a few of them and do the charge back. Also to get out of the contract send in a certified letter to the company that you were deceived and want to cancell.
Mention the charge back and state that if they do NOT cancell you will do everything humanly possible to financially harm their company including but not limited to; States Attorny, BBB, Chamber of Commerce, Rip-off Report, AARP, etc, etc- They will let you go to not get the bad publicity.
AGAIN- You need to first do the charge back.
GOOD LUCK
