• Report: #124513

Complaint Review: Providian Financial

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  • Submitted: Monday, December 27, 2004
  • Last Posting: Friday, February 04, 2005
  • Reported By: — Portsmouth Virginia
Providian Financial
201 Mission St San Francisco California 94105 U.S.A.

Providian Financial Ripoff harassment nasty employees San Francisco California


1Author 1Consumer 0Employee/Owner

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My husband opened a Prvidian card about 10 years ago, and for some stupid reason, another one 5 years ago. Well, now he has gone to prison for 30 - 50 years. Providian keeps callimg me for payment. I am not the account holder thus I am not responsible for payment. They call me non-stop.

The first few times, I gave them his inmate number and the jail address. They keep calling. Up to 22 calls now. Each time they ask me for the same info. I don't have the phone number for the jail but they keep demanding it. The last guy that called asked for the info again. I told him to check his records. He asked again. I told him AGAIN to check his records. He asked AGAIN. Finally I told him I was not repeating the info again. So he said he will just keep calling until I give it to him.

WELL God bless the phone company. They have an option to block certain callers. Mine can hold 31 numbers. The first 2 are the Providian numbers that have shown up those 22 times.

NOW...look what I found after doing so web digging. The Vice Chairman of Credit and Collections and the Chief Credit Officer is Chaomei Chen. She can be reached at 201 Mission Street, San Francisco CA 94105. I have sent her a certified letter demanding the harassment stop. We will see, between the letter and the call blocks, if I can get some peace from these idiots!

Patty
Portsmouth, Virginia
U.S.A.

This report was posted on Ripoff Report on 12/27/2004 11:52:52 AM and is a permanent record located here: http://www.ripoffreport.com/credit-card-processing-ach-companies/providian-financial/providian-financial-ripoff-har-6jde4.htm.

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1Author 1Consumer 0Employee/Owner
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#1 Consumer Comment

Update After writing a letter to the Chief Financial Officer

AUTHOR: Patty - Portsmouth (U.S.A.)

SUBMITTED: Friday, February 04, 2005

After writing a letter to the Chief Financial Officer, I received a very long apology letter from him (to this, I was VERY surprised). He assured me I was in no way responsible for the bills and he apologized again for the conduct of his employees. He stated my phone number had been removed from their records and that my credit report was wiped clean of any remarks. I must say, I have received no more calls or letters from this company.
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