• Report: #83010

Complaint Review: Simple Escapes - Citi Card

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  • Submitted: Saturday, March 06, 2004
  • Posted: Saturday, March 06, 2004
  • Reported By:Royal Oak Michigan
Simple Escapes - Citi Card
simpleescapes.com and citi card-student.accountonline.com Internet U.S.A.

Simple Escapes and Citi Card ripoff! Citi card sold my visa acct # to their client, Simple Escapes. confirmed by Citi customer service. Citi is in Irving TX, Simple Escapes is found on the Internet


1Author 0Consumer 0Employee/Owner

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In April 2003 I found charges on my Citi Card Student Visa of $14.95 and again in May and June. I called Citi bank who gave me phone# for Simple Escapes. I called them and they couldn't find my name, address, social security #- no record of me. The rep then asked for my VISA # which I wouldn't give. They said they couldn't help me unless I did and I should call Citi back. I did and was told by that rep that Citi "sells" the account #'s to THEIR client Simple Escapes.

I requested a copy of all of my monthly bills from the beginning of my accout. It took until Oct 2003 to get them. I found charges from Simple Escapes beginning in Jan 2003. I called Citi who after talking to Simple would only credit 2 fees of $14.95 each back but not the over limit fees these charges caused. Citi simply extended my credit limit by $150-without my permission-to accomodate them.

Citi was told that on 12/14/02 they spoke to me and I approved this billing. On that date I was away at college and can prove they had no contact with me. I have gone from a billing of $470.00 (which I did owe in April 2003) to $1075.00 this month. I have called, written 3 letters to Citi and continued paying a good faith payment of $25.00 every month but have gotten no where.

I have stopped paying and spoken to Citi who refuses to help and am now being bombarded with collection calls (at least 3 a day). I am 20 yrs old and my credit is wrecked forever. I know there are class action suits in New York, California and Minnesota from internet findings. Please help in MICHGAN.

Joseph
Royal Oak, Michigan
U.S.A.

This report was posted on Ripoff Report on 3/6/2004 2:59:01 PM and is a permanent record located here: http://www.ripoffreport.com/credit-card-processing-ach-companies/simple-escapes-citi/simple-escapes-and-citi-card-r-e26fa.htm.

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