As a current employee of Summit Merchant Services, I’m not going to let someone slam us with no answer back. So I want to put out some truth of my own.
In our group at Summit, we have a pretty good idea who this person is. It didn’t work out for him, he got mad, and now he wants to blame the company. He should start by looking in the mirror. If he wants to “tell the truth,” he should come out and say why he got fired. He doesn’t want to talk about that, and he doesn’t even have to tell you who he is. The things that he says tell you everything you need to know about his attitude.
He says the recruiting department makes calls to people who submit their resumes “in hope for a legit job and a career.” Isn’t that what recruiters are SUPPOSED to do for a living?
He says “do the math.” He says we get 20 resumes a day, and spend four hours on the phone every day. He says we have to hire 350 people a week. For 30 recruiters, that means we hope we can hire about 11 people out of every 100 resumes, about 1 out of 10. That’s not easy, but that’s how hard you work if you want to be SUCCESSFUL. He just isn’t cut out for it.
Here’s what else he says: “All the sales leaders and supervisors are looking for is someone to come in and complete a one 8 hour day of training then get out on the street make one sale then the first time you mess up fire you and look for the next best thing.” Never mind that he can’t write a good sentence. What he’s NOT telling you is that our salespeople get more than just a day of training. They spend time EVERY DAY on the phone with a Team Leader, who teaches them how to sell our products and even helps them make sales while they’re on appointments. We want our sales people to succeed!
He says appointments “are a big fat joke thats all I can say!!!!” We don’t make an appointment unless the owner agrees to it. Each appointment is confirmed, reviewed and approved by our quality assurance team. If it isn’t clear that the owner understands the appointment and is ready for it, the sales rep doesn’t get sent. Think about it for a minute: Why would we send reps out on bad appointments on purpose?
“If you can breathe and have a pulse, this company will hire you!!!!” That’s insulting to the people who work their butts off here and make a good living for their families in a bad economy.
“The call center houses about 300-400 ghetto off the streets people, only qualifications for the job is breathing.” This is insulting to the people who work there, it’s RACIST and it’s wrong. The call center people work hard getting good appointments for more than 500 sales reps nationwide, and they do a great job.
“This company has alot of hidden fees with their processing and equipment.” This is a lie, too. Everything is spelled out in a contract that the business has 30 days to cancel. And the owner even signs a contract saying they understand what’s in the contract. They see everything.
I could go on and on. He’s so hateful that he’ll lie about anything just to try to keep people from working here. Here’s what you should ask yourself: Do you want to work at a company with 100,000 business customers, and that will give you the chance to succeed if you’re willing to work hard and have a good attitude?