Report: #745050

Complaint Review: VMS

Submitted: Friday, June 24, 2011
Last Posting: Thursday, June 30, 2011
Reported By: Happy Now — Downers Grove Illinois United States of America

VMS

3051 Oak Grove Road 2nd Floor Downers Grove Illinois 60515 United States of America

Phone: 888-902-6227
Web: www.getvms.com
Category: Credit Card Processing (ACH) Companies

VMS Merchant Services Midwest dba Velocity Merchant Services, formerly known as EVO Merchant Services, EVO Chicago Region 47 Unethical Practices Downers Grove, Illinois

*UPDATE EX-employee responds: EVO: WARNING! STAY AWAY!

1Author 0Consumer 1Employee/Owner

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As a long term employee with this company I fee it is right to inform the unsuspecting public about their unethical business practices. I will not go into details for legal reasons.

My advice is, if you are a prospective employee do not accept a position you will be better off without these people.

If you are a business and they call you hang up, I just saved you real heartache.

I am glad to be away from VMS.

This report was posted on Ripoff Report on 6/24/2011 3:28:08 PM and is a permanent record located here: http://www.ripoffreport.com/credit-card-processing-ach-companies/vms/vms-merchant-services-midwest-7dae6.htm. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:

1Author 0Consumer 1Employee/Owner

Updates & Rebuttals

#1 Ex-Employee

EVO: WARNING! STAY AWAY!

AUTHOR: X-Evo Rep - Charlotte (USA)

SUBMITTED: Thursday, June 30, 2011

AS AN EX-SALES REPRESENTATIVE OF THIS LAME-ASS COMPANY, 'PRIMARILY NAMED AS MERCHANT SERVICES, INC. dba, EVO MERCHANT SERVICES, AND WHICH ALSO HIDES BEHIND QUITE A FEW OTHER DBAs', I SIMPLY SAY ..... TURN AROUND, SLAM THE DOOR, RUN AND DO NOT LOOK BACK! ..... OH YEH! MAKE SURE YOU STILL HAVE YOUR WALLET OR PURSE!

THEY ARE IN FACT THE WORST SCUMS ON THIS PLANET, DOING MERCHANT SERVICES.

BEFORE EVER CONVERTING TO ANY COMPANY, I SUGGEST DOING SOME RESEARCH AND INSIST ON WHETHER OR NOT THE COMPANY IS CONNECTED TO MERCHANT SERVICES, INC OR EVO MERCHANT SERVICES, BEFORE EVEN CONSIDERING USING THEIR BUSINESS.

THIS IS WHAT HAPPENS: WHEN A MERCHANT BEGINS MAKING A LOT OF CALL-INS TO CUSTOMER SERVICE, ARGUING ABOUT MONEY, THEY FORWARD THEIR PORTFOLIO TO ONE OF THEIR OTHER DBAs. THE OTHER DBA CONTACTS THEM AND MAKES A PROPOSAL. AS PART OF THE PROCESS, EVO's EARLY TERMINATION FEE IS PAID AND A NEW THREE YEAR CONTRACT IS CREATED, WITH THE SAME LAME-ASS COMPANY; BUT UNDER ANOTHER NAME.

I MAY SEEM ANGRY, WITH AN EX TO GRIND; BUT THE TRUTH IS THE TRUTH. A LOT OF GOOD PEOPLE (MERCHANTS) CAN'T ALL BE WRONG.

EX-EVO