• Report: #522666

Complaint Review: Bank Card USA

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  • Submitted: Wednesday, November 11, 2009
  • Last Posting: Saturday, November 14, 2009
  • Reported By: Craig Bowlby — Tucson Arizona United States of America
Bank Card USA
5701 Lindero Canyon Rd, Building #3 Westlake VIllage California 91362 United States of America

Bank Card USA Witholding of funds collected Westlake VIllage, California


1Author 1Consumer 0Employee/Owner

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In September, I contracted with Bank Card USA for the credit card processing for my business, which is a retail store.  Within one week trouble began when they put a hold on a transaction that was approximately $240.00.  After much frustrating conversation and many phone calls, they apologized and said that I was now OK for all transactions.  The money showed up in my account, and I was happy.  From then til now, most transactions have been in the fifteen to one hundred dollar range. 
  But on the 4th of November, I sold an item for $1700.00 and processed the transaction with the customers credit card.  When I signed up, I was told that all transactions would be deposited in two business days.  Friday arrived and no money was deposited.  On Monday I called them and was told that they had put a 180 day hold on the transaction because it exceeded $100.00.  No such limit was ever listed in the contract or was ever discussed with their agent when they signed me up.
  They now refuse to take any of my calls, leaving me to believe that I will never see my money.  Needless to say, I will not be processing credit cards through them again.

This report was posted on Ripoff Report on 11/11/2009 3:55:09 PM and is a permanent record located here: http://www.ripoffreport.com/credit-card-processing-companies/bank-card-usa/bank-card-usa-witholding-of-f-6a28e.htm.

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1Author 1Consumer 0Employee/Owner
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#1 Consumer Suggestion

take action resources to government agencies listed below

AUTHOR: victim of fraud - 5645 coral ridge dr (USA)

File a Complaint with the FTC Federal Trade Commisdion


https://www.ftccomplaintassistant.gov/


File with the Better Business Bureau


www.bbb.com


File with the California Attorney General


http://ag.ca.gov/contact/complaint_form.php?cmplt=CL

 

contact complaints.com

 

Jason and Scott Hardy both run this scam of an operation they are already being investigated any new information provided to the authorities will help prevent more victims

 

I have also been victimized by the horrible corrupt company who continuously switches names

 

Maverick, redwood are some

check google under their name jason hardy robert tayler

 

the complaints are ridiculous why this company has been shut down by the feds is beyond me

 

 


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