• Report: #835386

Complaint Review: Benchmark solutions

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  • Submitted: Tuesday, February 07, 2012
  • Posted: Tuesday, February 07, 2012
  • Reported By: E N KAY AUTO — Baltimore Maryland United States of America
Benchmark solutions
New York New York United States of America

Benchmark solutions Credit Card Processing New York, New York


1Author 0Consumer 0Employee/Owner

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First, Merchant Funding Solutions contact small business owners and offer them a "CASH ADVANCE" vs. a "LOAN".  See attached Document.  Then the small business owner is told that they don't qualify for the amount requested but they can get a cash advance by using Benchmark Merchant Solutions as their credit card processing service.  Then Merchant Funding Solutions claim that they act as an intermediary between the bank and the credit card processing company (Benchmark). 

The company who seeks the "cash advance" then switches their credit card processing provider to procure the advance only to find themselves in a quagmire of red tape, voice mail mazes, and loss of capital as their transactions are held up indefinitely.   Currently, the Company indicated on the application attached hereto is out $7000 that has not been returned to them as they used the credit card service and  Benchmark is holding the money despite multiple attempts to resolve the issues.  Given the breadth of the complaints and their substance, I felt compelled to report this to the Attorney General's Office of Maryland. 

This report was posted on Ripoff Report on 2/7/2012 1:07:16 PM and is a permanent record located here: http://www.ripoffreport.com/credit-card-processing-companies/benchmark-solutions/benchmark-solutions-credit-ca-01728.htm. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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