Capital One
PO Box 30285
Salt Lake City Utah 841300285
U.S.A.
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Capital One allowed a transaction to go through after card was cancelled and it was way over my limit Richmond, Salt Lake City Utah
1Author
2Consumer
0Employee/Owner
There was a charge from a bar that should of never been charged to my card. When the bar tried to put it threw it was denied due to cancelation of card.
I was told by Capital One that in no way shape or form would they be able to charge it to the card after cancelation. My limit on the card was only $1000.00 and I had already used $500.00 of that which left me a $500.00 avaliable credit.
Two days later they allowed the charge to enter my card of $1300.00!!! Not only should it have been denied for that amount but the card was cancelled.
Now I am going through a nightmere with them calling me all the time. Not only are they adding late fees to it but the interst as well. They only did it to benifit themselves.
Joe
Naples, Florida
U.S.A.
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REBUTTALS & REPLIES:
1Author
2Consumer
0Employee/Owner
Updates & Rebuttals
#1 Consumer Comment
AUTHOR: Duane - Monroe (U.S.A.)
SUBMITTED: Thursday, September 20, 2007
POSTED: Thursday, September 20, 2007
.....you cannot cancel an account that has a balance.
Where did the $1300.00 charge come from? Did you charge that amount after trying to cancel your card?
Please answer these questions so we can get a better idea on thnis situation.
#2 Consumer Comment
AUTHOR: Cory - San Antonio (U.S.A.)
SUBMITTED: Thursday, September 20, 2007
POSTED: Thursday, September 20, 2007
What kind of "bar" was it that you ran up a $1300 bat tab?
