Report: #586287

Complaint Review: First Data Merchant Services

Submitted: Saturday, March 27, 2010
Last Posting: Saturday, May 22, 2010
Reported By: ask4aphrodite — BOISE Idaho United States of America

First Data Merchant Services

PO BOX 5180, SIMI VALLEY California 93062 United States of America

Phone:
Web:
Category: Credit Card Processing Companies

First Data Merchant Services Execessive Fees and hidden cancellation fees SIMI VALLEY, California

*Consumer Comment: Cancellation fee rip off

1Author 1Consumer 0Employee/Owner

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Our business was charged exessive fees by First Data Merchant Services. They just started this year by adding $99.00 annual fee and a $6.95 monthly fee in addition to their other monthly fees of $9.95 for a monthly statement and $10.00 customer service fee to talk to a teller and technical support. In addition to cancel with them even though our contract was over in 2009 we are being charged a $75.00 cancellation fee. They claim it was in our contract when I disputed the charge telling them our contract was over months ago. They need to be stopped. We have switched to our personal banks merchant services. They don't charge these outragous mobster type fees.

This report was posted on Ripoff Report on 3/27/2010 5:07:01 PM and is a permanent record located here: http://www.ripoffreport.com/credit-card-processing-companies/first-data-merchant/first-data-merchant-service-88dbc.htm. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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1Author 1Consumer 0Employee/Owner

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#1 Consumer Comment

Cancellation fee rip off

AUTHOR: Scammed Again - Mount Pleasant (United States of America)

SUBMITTED: Saturday, May 22, 2010

This company is a joke. I found a new merchant service in December of 2009. It took me 4 months and numerous faxes and phone calls to cancel thier service. In the meantime they were still charging me a monthly fee and since the new year came around. They charged me a annual fee as well.

Mind you, I had another merchant account. So, I was paying for 2 services. Everytime you call them. You will be transfer to another operator. ( They talk like thier reading a script).

Stay away from them. A $75 fee turned in to about $300.