• Report: #508500

Complaint Review: American Financial Concepts

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  • Submitted: Tuesday, October 13, 2009
  • Last Posting: Wednesday, February 10, 2010
  • Reported By: SF — San Francisco California USA
American Financial Concepts
4430 Lavon Drive, Ste. 370 No.131 Garland Texas 75040 United States of America

American Financial Concepts Misrepresentation at the beginning, lying at the end Garland Texas

*Consumer Comment: Mr. Douglas Matthews, we found you!


1Author 0Consumer 1Employee/Owner

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AFC first represented to me that I will need to pay 40% max of my consolidated debt. After a lawsuit was filed against me (which I have found out NOT from AFC but from another company who offered its services), they waited until 5 days my response was due to advise that the judgment will be entered against me. The setllement offer they told me about was one-time payment of 70%.

They have a provision in their contract that they will return 15% of what you paid if they are unable to settle your debt. After I found out about this 70%, I decided to leave the program. NEVER AT ANY time they stated that this 15% will be returned to me. When I talked to their representative (whose direct number is in the rebuttal), he counter argumented "Too bad you did not mention it yourself yesterday when you left the program, too late now... And, by the way, we had another offer which I know about (have no clue why YOU don't know about it!) which is 50% and consists of 4 payments." When I offered to have a conference call with the person who worked on my account, he pretended he did not hear.

They will tell you that about 4% of the claims end up in lawsuits, and you might find yourself (surprise, surprise) in these 4%.

I am putting all the emails/phone calls/acts together and definitely contacting BBB about it.

This report was posted on Ripoff Report on 10/13/2009 9:31:45 AM and is a permanent record located here: http://www.ripoffreport.com/credit-debt-services/american-financial-c/american-financial-concepts-m-b2963.htm. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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1Author 0Consumer 1Employee/Owner
Updates & Rebuttals

#1 Employee

Response

AUTHOR: Anonymous - Garland (USA)

This person provides no name or contact information.  We have no way of verifying if this person is/was a client of ours.  This complaint may be a hoax. 

If not, I would encourage you to contact our client services department so we can review and hopefully solve your concerns.


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