• Report: #248750

Complaint Review: Banksafe USA

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  • Submitted: Tuesday, May 15, 2007
  • Last Posting: Thursday, May 24, 2007
  • Reported By:Chicago Illinois
Banksafe USA
banksafeusa.com Nationwide U.S.A.

Banksafe USA Misrepresented themselves, took my money from account, will not return phone call after several attempts to contact. Buffalo New York Nationwide


1Author 0Consumer 0Employee/Owner

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A representative from Banksafe Usa, Ms. Debroah Adams called my employment to discuss some fraud activity going on with my account. She explained to me that I will be receiving a refund of $700 to $900 and that a fee of $395.00 will be deducted from the refund and that I will receive some notification in the mail within 15-20 days. When I checked my account the fee of $395.00 was deducted from account on April 19, 2007 and speak with a representative and they sent me a cancellation request which I faxed back that same day.

I have been calling leaving messages and no one has gotten back in touch me. I have left several messages, held on the line thinking that someone will pick up until it prompts you to leave a message for a represtative to contact you.

This is very unfair to the consumers who believe that someone had their best interest at heart when in reality they are ripping off consumers bank accounts.

Vivian
Chicago, Illinois
U.S.A.

This report was posted on Ripoff Report on 5/15/2007 9:58:16 AM and is a permanent record located here: http://www.ripoffreport.com/credit-debt-services/banksafe-usa/banksafe-usa-misrepresented-th-682z2.htm.

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#1 Owner of Company

Our service will help, If you are still unsatisfied.... REFUND IS GUARANTEED

AUTHOR: Ari - Hoboken (U.S.A.)

Hello Vivian,

I am sorry if you are having trouble getting through, but call volume is sometimes very high. Please ask to speak with Michelle Matthews when calling, she will be happy to assist you in recovering the 700$-900$ you lost. If you are still unsatisfied with the service, I guarantee a refund to you, even if you have surpassed the 60 day refund policy.

The toll free number for customer service is 1-800-949-8648, and I can be reached directly at 1-800-949-4305. If you get the voicemail, please leave a detailed message, and indicate that you are Vivian from Rip Off Reports with all the contact and transaction details required to assist and track you in the system. I am certain that you will be more than satisfied with the resolution provided.

Sicerely,
ARI
BANKSAFE USA
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