• Report: #546763

Complaint Review: Barclays - Juniper Credit Card

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  • Submitted: Tuesday, December 29, 2009
  • Last Posting: Friday, January 22, 2010
  • Reported By: Adam — tempe Arizona United States of America
Barclays - Juniper Credit Card
Card Services PO Box 8801 Wilmington Delaware 19899-880 United States of America

Barclays - Juniper Credit Card Juniper Credit Card Illegally raised interest rate without giving option to cancel account and keep previous rate Wilmington, Delaware

*Consumer Comment: File a complaint with the OCC


1Author 2Consumer 0Employee/Owner

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Barclays sent me a letter saying that they were raising my interest rate, which had been 7.95% to 22.95%.  I immediately mailed them back asking them to close my account.  According to the laws Obama passed, the credit card company is required to allow me to do this and keep the rate at 7.95% until the debt is payed off.  They would not.  After many calls and arguments they finally closed the account but they kept the interest at 22.95%.

This report was posted on Ripoff Report on 12/29/2009 9:10:17 AM and is a permanent record located here: http://www.ripoffreport.com/credit-debt-services/barclays-juniper-cre/barclays-juniper-credit-car-aa28f.htm. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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1Author 2Consumer 0Employee/Owner
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#1 Consumer Comment

File a complaint with the OCC

AUTHOR: Jen - Eatontown (U.S.A.)

SUBMITTED: Friday, January 22, 2010

I would recommend filing a complaint with the Office of the Comptroller of Currency. 

The bank has a proven of blatently lying to authorities on complaints brought up.  I would also write a complaint to the DE Department of Banking, and copy your Department of Banking in AZ.

The more complaints on their ongoing abuses, the more likely they are to change their practices. 

As far as the interest rate, I would dispute it and ask for justification and a detailed explanation as to why you were not notified as required under Federal Law. 


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#2 Consumer Comment

File a complaint with the OCC

AUTHOR: Jen - Eatontown (U.S.A.)

SUBMITTED: Friday, January 22, 2010

I would recommend filing a complaint with the Office of the Comptroller of Currency. 

The bank has a proven of blatently lying to authorities on complaints brought up.  I would also write a complaint to the DE Department of Banking, and copy your Department of Banking in AZ.

The more complaints on their ongoing abuses, the more likely they are to change their practices. 

As far as the interest rate, I would dispute it and ask for justification and a detailed explanation as to why you were not notified as required under Federal Law. 


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