• Report: #272405

Complaint Review: Capital One

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  • Submitted: Tuesday, September 04, 2007
  • Last Posting: Tuesday, September 04, 2007
  • Reported By:Amarillo Texas
Capital One
www.capitalone.com Nationwide U.S.A.

Capital One Wanted to raise my intrest rate on a account that has never been late Richmond Virgina


1Author 1Consumer 0Employee/Owner

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I have had a capital One card for some time now. They recently sent me a notice in the mail to inform me of a Change.They wanted to raise my intrest rate from 8.9% to 15.9%. That is almost double what it is now. I have never been late to them and my credit report is spotless. When contacted they stated to me intrest rates are rising and they need the money.

When I filed a complaint with the BBB I got the same respone. They also sent a copy of the account agreement that stated they could raise intrest rates even on good accounts. They just told me that all they had to do is notify me. They also had to give me the right to close the account and keep the same rate. It is a fixed 8.9%.

I am going to close my account and I urge others to close the account with capital one also. I urge people not to open a account from these people and to watch out when opeing and maintaining a account with this company. I feel that as a outstanding customer with a spotless credit report that I should have been allowed to stay with the fixed rate.

This company is just intrested in money. I wonder if it was a plan to get people to sign up and see what happens. I hope people noticed what they were doing and did not get taken advantage of by Capital One. I urge everyone who still chooses to keep the account to check and be sure they are not fixing to raise your rate.

Ben
Amarillo, Texas
U.S.A.

This report was posted on Ripoff Report on 9/4/2007 8:40:02 PM and is a permanent record located here: http://www.ripoffreport.com/credit-debt-services/capital-one/capital-one-wanted-to-raise-my-4c8a3.htm. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Consumer Comment

Something is up.

AUTHOR: Nikki - Coconut Creek (U.S.A.)

Many credit card companies are doing this same thing. Capital One, WAMU, Providian (those are the ones I've heard of). It seems they all decided to do it at the same time. Something is up. Possibly to make up for the mortgage crisis we are having.
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