• Report: #460679

Complaint Review: Capitol One

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  • Submitted: Thursday, June 11, 2009
  • Posted: Thursday, June 11, 2009
  • Reported By:Radcliff Kentucky
Capitol One
capitolone.com Nationwide U.S.A.

Capitol One CAPITOLONE MORE THAN DOUBLED MY INTEREST RATE AFTER 5 YRS OF GOOD SERVICE Salt Lake City UTAH Nationwide


1Author 0Consumer 0Employee/Owner

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I just received my new Capitol One statement. The interest rate went from 6% last month to 15.9 % this month. I called Capitol One(got India) what a surprise and was told that I was sent a letter in February about this change and at that point could have closed my account and opted out of change. I never received the letter, they cannot prove they every sent it but still will not let me opt out now. I have requested my account be closed. Oh and then the customer service rep tells me in order for Capitol One to survive they had to do this. How does my family survive. I have sent an email to the corporate office(if that does any good).

Smjones
Radcliff, Kentucky
U.S.A.

This report was posted on Ripoff Report on 6/11/2009 10:01:14 AM and is a permanent record located here: http://www.ripoffreport.com/credit-debt-services/capitol-one/capitol-one-capitolone-more-th-eaefy.htm.

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