I have been a customer of Chase MasterCard prior to the year 2003. From that time until just recently I had a fixed annual percentage rate (APR) of 4.24% on purchases. Yes, I know. Eat your hearts out, but that was the agreement.
In April of 2009 I requested from Chase an increase on my available credit to cover the purchase of refurnishing my living room and dining room. The increase was granted and the purchases were made. And so, for the first time in a long time, I was not paying off the entire balance of my Chase credit card each month. Instead I was paying between $1,000 and $3,500 each month toward my debt which at its peak was $9,518. I always paid prior to the due date and many times the minimum due.
My reward for this timely effort? The privilege granted me for never missing a payment? Last month, October 2009, JP Morgan Chase took it upon themselves to increase my APR to 11.24% to included the entire balance of the money I was under the impression I had barrowed at 4.24%.
My monthly finance charge jumped from $17.00 in the beginning of October 2009 to over $40 in one month! Again, on purchases I made with the belief that my APR for those purchases was at 4.24%.
I called Chase customer service to contest their new 11.24% APR for my account. “At lease make it only apply to purchases I make from now on” I requested. “There is nothing we can do” was the reply.
So basically Chase switched the rules in the middle of the game to their advantage and told me to dial 1-800-Boo Hoo ext. WAAaa.
The only reason JP Morgan Chase bank exists is due to its customers. Oh yes, and the $25 BILLION bailout it received from the government, err us again.
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Well, I’m as mad as h*ll and I’m not going to take it (up the ___) anymore!
Chase Bank – with every payment I have to make – you are stealing from me!
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