ICard Services ripoff Tucson Arizona

I had been charged $159.00 and since there was not enough money I got charged NSF from my bank. I called my bank and they did a Stop payment on my account for that amount. I called ICard Services and they told me that the only way that they would be able to issue me a refund is if I filed a police report for Identity Theft. I called Icard Services again and asked them for an IP address, i got it and then looked them up on the web. I had remembered that I had closed it, thinking that it was too good of a deal to set me up for a prepaid visa.

So I sent in a Cancellation form thinking everything was cancelled and a refund was on its way to me. Stupid me, i was charged another 19.98 for ID theft that I supposedly agreed to when I set this up (even though I closed the window). I again called them and they said that I couldn't obtain a refund unless I fax them a police report stating that I had Identity Theft. I talked to a Supervisor and they told me that my account with them is still active and that a refund is in process of $100.00, and that the only way that I would get this cancelled is if they debit my account of 159.00 and then request a refund then it would be cancelled. This didn't sound right to me, and I called my bank to stop all payments coming from that company. I also filed a complaint with the Better Business Bureau.

Jeanette
Tucson, Arizona
U.S.A.

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