To Whom This May Concern:
We are writing this rebuttal in response to the complaint that was written about us. The person whom wrote the RipOff Report is a disgruntled affiliate/outside sales representative who is no longer with Impact Debt Relief.
The "issues" are addressed below:
Savings % issue:
Every single one of our client contracts is estimated to settle the clients debt at 50%. How this person came up with 80% we have no idea. Many of our clients see settlements at 40% but since we cannot predict the future we give a conservative estimate of 50% which means many of our clients graduate the program sooner than our contracts state.
Fee issue:
Our clients have the option to choose how they pay the costs associated with our debt settlement program anywhere from one to 18 months. In addition, Impact Debt Relief has structured its costs over the length of the clients program to be much more affordable than traditional debt settlement companies that charge a flat 15% paid in the first year. The average cost of our program is only 10% vs the industry standard of 15% which saves someone with $50,000 in credit card debt $2,500.
Creditor Calls:
No debt settlement company can stop creditor calls. Impact Debt Relief takes every step to minimize the issues of creditor calls. We provide call scripts and a patented phone device which transfers and logs creditor calls from someone's home phone to our attorney call center. Impact Debt Relief does not tolerate misleading consumers in any way, shape or form. This affiliate was telling their clients we could stop the creditor calls, and making other false claims, which is why this affiliate/salesperson was terminated and is no longer affiliated with our program. This may be a reason or motivation for which this affiliate decided to post this false report about our company.
Impact Debt Relief is not associated with any of the companies mentioned in the complaint.
Impact Debt Relief recently won an award for outstanding customer service for 2009 from the National Association of Debt Relief Companies (NADRC.ORG) and is a member of the United State Organization of Bankruptcy Alternatives (USOBA.com).
If you would like to contact us regarding our program and how it may help you or someone you know struggling with debt, please contact us below.
Impact Debt Relief
866-996-1148
http://ImpactDebtRelief.com