They are refusing to release almost $50,000 of my money to me, even after I've sent them reams of documents to them proving that the transactions is valid. I have made numerous phone calls, and spoken with numerous "supervisors" and "managers", who all tell me they will call me back or they will release the funds. This has gone on for 3 weeks now. I can't get my money. Customer service is just horrible! They can talked to you and chew the gum at the same time (Vince Toncher)! Would you like to experience the same - sign up for their services!
Just call this person: Jennifer Maddux (800) 558-9558 ext. 68167
Listen to her voice mail. She even does not provide correct phone number in her voice mail. The number (818) 936-8167 is not working number.
I guess I will have to have my attorney contact them with a demand for payment letter.
P.S.
Can't believe it happens in the USA!