• Report: #364913

Complaint Review: West Asset Management

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  • Submitted: Wednesday, August 20, 2008
  • Last Posting: Thursday, June 16, 2011
  • Reported By:rockspring Georgia
West Asset Management
Po Box 2547 Sherman Texas 75091 U.S.A.

West Asset Management lied to me about paper so they could collect , broke the law, Sherman Texas

*General Comment: Not True at All....


2Author 4Consumer 1Employee/Owner

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west asset management should be shut down.they lie to get what they want and make you out to be the bad guy. i went to the emergency room while pregnant and it was covered by medicaid. someone in the hospital messed up on the charges and i ended up charged for it. i called the hospital and they said they would remove the charges.

well low and behold west asset management began to call me. i was harrassed and lied to for months so i would pay a bill that had already been payed for! i even had the paper work to prove it and so did west asset management.

one incident that sticks out in my mind is when daniel hannah called me. i told him i had the paper work to prove it had been payed and he said they got a paper and it said that medicaid did not pay for it and that i need to. i looked up the rules for bill collectors and i know this is against the law! how can he do that! then he spouted off some crazy talk to me and hung up the phone.

i called back to speak to a manager and of course got a 30 minute run around until i spoke another collector who told me she could read me anything that was on my collector report. i asked her to and she told me daniel hannah had written down that i had become irate and when he tried to calm me down i hung up on him! finalley after calling over and over again i got in touch with a manager whose name is john mahia.i told him what was going on and how daniel hannah had treated me and i wanted to know what he was going to do about it.
john mahia told me he could not release that information to me.

it took me months to get this company off my back. i finally had to go through my credit report and file for an investigation but they only took it off on one credit company. it is still on my credit. this company is out of my life but i want them to get what is coming to them . the people they treat like they treated me deserve absolute justice.

Cortney
rockspring, Georgia
U.S.A.

This report was posted on Ripoff Report on 8/20/2008 9:51:00 AM and is a permanent record located here: http://www.ripoffreport.com/credit-debt-services/west-asset-managemen/west-asset-management-lied-to-cxdxa.htm. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
2Author 4Consumer 1Employee/Owner
Updates & Rebuttals

#1 Ex-Employee

Daniel Hanna

AUTHOR: Rebecca - Sherman (U.S.A.)

I think that this is funny. My husband is Daniel Hanna with no H on the end. I worked there also for a yr and half. I did not like the job only because of rude people that don't pay there bills and then want to cuss you out because you are calling them. I was one of the very nice people. I am not saying WAM is perfect, but not what you make it out to be. You should be mad at yourself it is only your fault the bill was not paid. You say medicaid, but when you sign the paperwork at the hospital, it says for any reason your insurance denies or does not pay for your hospital bill that you are then the responsible party. You signed the paperwork. Not know one else. I don't work there no more so everyone's opinion is there own and is no big deal to me. I just think that it is funny that you find other people to blame for not paying your bills, and taking care of your own responsibilities. Besides you know very well that the job of a collection agency is to call and collect a debt. Don't take it personal lady. If you would have paid your bill like you should have in the first place you would not have even heard of west. People never worry about paying there bills until they need to buy a house,or take out a loan or something, and then they expect WAM to do everything. People wait years to pay there bill until it becomes beneficial to them. Pay your bills and be mad at yourself for not taking care of your responsibilities until the very last moment.
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#2 Consumer Suggestion

West ASSET MAnagement

AUTHOR: Tiffany - Sherman (U.S.A.)

I have never had a problem with West and in fact had same situation and medicaid does not cover everything and they are nice as can be to me
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#3 Consumer Comment

Credit?

AUTHOR: Randy - Forney (U.S.A.)

Your on welfare and your that concerned about your credit report? God forbid you might have to pay a bill or deal with a bill like everyone else in the world.
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#4 Update By Author

thanx you

AUTHOR: Mckennagsmom - Rockspring (U.S.A.)

wow i can't believe you could talk like that to someone you do not even know. why i was on pregnancy medicaid (not welfare) is non of your business.i can assure you that i do work and pay my bills like everyone else. also obviously you did not read the complaint thoroughly "mrs. hanna" because if you did then you would have read that the bill was already paid. i still have the paperwork saying it is paid. this complaint was not about my bill anyway. this complaint was about the fact that people were being treated so badly and lied to. by the way, i find it funny that you all happen to be from the same place.
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#5 Consumer Suggestion

Commentary by all the Ex Wam employees

AUTHOR: John - montgomery creek (U.S.A.)

It is truly amazing how many 'Ex" and present employees or shills get on this site when their precious WAM gets a hit. Most of these claims seem true by default considering the extensive investigations about this sorry excuse for a company I've engaged in for 2 years now. I've done my time with these cubicle dweebs several times in the past ( Casper the not so Friendly Ghost dept) and my attorney wants his pound of flesh from you goons who are sooo much in Federal compliance...It sure proves one thing for sure, the scum really does float to the top of the genetic pool because I can smell the WAM stink from here and surely some people shouldn't be allowed to breed because the stink is getting to be a sad re-run. the reason why people like me and other WAM victim's hate the credit 'nose ring' and either opt out of the system or 'rip-off' the bottom-feeders, is because paying them means they get to eat, continue their ways with phones and technology and above all: who in their right mind would shoot themselves in their own foot? Bottom line: this monetary behavior, predatory lending and collection practices, is why the economy and the country is taking a nose dive on the world stage, monetary or otherwise.Just remember this you WAM dirtballs, pay ME when the judgement comes through and I'll give it a thought about paying for your canteen draw at whatever penitentiary you hopefully reside at, trying to get a real job.I hate to think if our situations were to reverse guys...remember Drawing and quartering?


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#6 Consumer Comment

Not True at All....

AUTHOR: B.A.M.A. - Sherman (United States of America)

West Asset Management doesn't get a bill for collections unless it's been sent to them. They don't 'make up' bills.

What you were told was true by WAM. You ARE responsible for the bill. Medicaid DIDN'T pay WNJ or WAM would have never had it assigned to them. I'm sure you got the bill from WNJ 4-5 times before WAM called you.

Just another Welfare Scumbag who won't take responsibility for their own actions and wants to blame others.....
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